Of Lucero, Michelle - IST
contractor
Sent: Tuesday, January 30, 2007 2:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Carey,
Maybe in this case, WE ARE QA?
On a good note, we did go the installation executables path. We
upgraded our ARS, Email, and Flashboards 6.3
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Carey,
Maybe in this case, WE ARE QA?
On a good note, we did go the installation executables path. We
upgraded our ARS, Email, and Flashboards 6.3 P18 to ARS 6.3 P20 on a
Windows 2003/Remote SQL Server environment. We uninstalled
.
--Original Message--
From: Easter, David
To: Arslist
ReplyTo: Arslist
Sent: Jan 29, 2007 5:59 PM
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Hi David,
You're correct. There were a few more files found to be missing from
the manual install ability of patch 020 that we had to update. I've
, January 30, 2007 9:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
sarcasmWhen was this patch released?/sarcasm
Axton
On 1/29/07, Shellman, David [EMAIL PROTECTED] wrote:
As you stated the installer files have not changed it's the
addition of files
It is still being released :-)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Tuesday, January 30, 2007 9:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
sarcasmWhen was this patch
: Re: Issues since patch #19 or #20 - Uh-Oh
**
sarcasmWhen was this patch released?/sarcasm
Axton
On 1/29/07, Shellman, David [EMAIL PROTECTED]
wrote:
As you stated the installer files have not changed it's
the addition of files in the files
Was this release tested? No sarcasm intended.
A customer should reasonably expect that before QA (Quality Assurance)
gets their hands on a patch that the release would be finalized and
any problems that QA finds would be fixed (and spawn a new release set
to be retested by QA) before it is
)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Tuesday, January 30, 2007 12:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Was this release tested? No sarcasm intended.
A customer should reasonably expect that before QA (Quality Assurance)
gets
: Issues since patch #19 or #20 - Uh-Oh
Hi David,
You're correct. There were a few more files found to be missing from
the manual install ability of patch 020 that we had to update. I've
checked with Support and all of the files should now be available for
those admins that wish to install
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
** Hi Don,
I'm working on a confirmation of that. At this time, I believe that all
the files that are required are there. My understanding is that the
installer was unaffected and it was only the files provided
aw come on Axton...what's a few bytes between friends...:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Friday, January 26, 2007 2:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
I'm
today. Mark Twain
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Wednesday, January 24, 2007 10:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
I was just
)
[mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO
Sent: Thursday, January 25, 2007 10:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh (U)
UNCLASSIFIED
Having survived the hype and hysteria of Y2K (but not wanting to over
simplify the issue) what's
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dudley, Joelie
Sent: Wednesday, January 24, 2007 2:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
Oh great...and I already ran the installer
] On Behalf Of Don Booher
Sent: Thursday, January 25, 2007 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
Has any received an official update from Remedy on whether patch 20 does
indeed contain updated files that would require us to download it again?
It would
Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Easter, David
Sent: Thursday, January 25, 2007 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
Hi Don,
I'm working on a confirmation of that. At this time
Uh-oh. Something tells me that we might have to download all of patch
20 all over again. I downloaded both the installer and files a couple
of days ago. However, today, it looks like the winnt\bin folder AND
files have been updated. Many of the files shows today's date at 8:50
AM.
Note to
Woo, not good..
I have seen this with oracle patches.. Frustration.. now that is
upsetting..
On 1/24/07, Lucero, Michelle - IST contractor [EMAIL PROTECTED]
wrote:
Uh-oh. Something tells me that we might have to download all of patch
20 all over again. I downloaded both the installer and
***
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *patrick zandi
*Sent:* Wednesday, January 24, 2007 9:42 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Issues since patch #19 or #20 - Uh-Oh
** Actually --- on Jan 15th and 16th all the installers were
:[EMAIL PROTECTED] On Behalf Of Smith, Ron
Sent: Wednesday, January 24, 2007 12:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
It would be nice if Remedy would help us out with some
Technical Bulletins
: Issues since patch #19 or #20 - Uh-Oh
**
Oh great...and I already ran the installer, and have people testing...we
have yet to see any major issues...keeping fingers crossed now that I
read these.
Hoping!
~jj
-Original Message-
From: Action Request
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