Re: Modeling ITSM 7.0.3 in the CMDB 2.1 CDM

2008-09-11 Thread Zainub Gaffoor - BCX
://www.javasystemsolutions.com/documentation/thirdparty/cdm/schema.h tml From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser Sent: 11 September 2008 03:02 AM To: arslist@ARSLIST.ORG Subject: Modeling ITSM 7.0.3 in the CMDB 2.1 CDM

Modeling ITSM 7.0.3 in the CMDB 2.1 CDM

2008-09-10 Thread Thad K Esser
Hi, I've been to CMDB training and am still wrapping my head around which classes get used for what. Some are obvious, some not so much. I figured it would be good to see how something I'm familiar with (i.e. Remedy) would fit into the common data model. Has anyone seen any white papers or