Re: Need help with .NET API

2017-03-20 Thread LJ LongWing
About the only way I can think would be to erect a firewall in front of the AR server and only allow connections from authorized client machines, otherwise, they are using your system within the bounds of proper usage from a system perspective, if not within the bounds of political perspective

Re: Need help with .NET API

2017-03-20 Thread Kaur
Now sure if user logs would be helpful in our case since we don't know the timing when the client pulls up the report. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been

Re: Need help with .NET API

2017-03-20 Thread Kaur
There are no performance issues. Its just that they are moving on to a new reporting application. We want to block them from using existing API. Only thing I now is they are using API with GetList to retrieve data - ArServer.GetListEntryWithFields Don't even know when they access it or login.

Re: Need help with .NET API

2017-03-20 Thread LJ LongWing
M > To: arslist@ARSLIST.ORG > Subject: Re: Need help with .NET API > > ** > Plug-in logs? > Rick > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Kaur > Sent: Monday, March 20,

Re: Need help with .NET API

2017-03-20 Thread LJ LongWing
Kaur, How do you know they are using the API?I assumed that you knew who it wasso, if you have investigation going onthere are a few ways... One could be your User logif I remember correctly, that identifies the client used for connectionif they haven't spoofed it, or haven't

Re: Need help with .NET API

2017-03-20 Thread Grooms, Frederick W
I would say Plugin and User logs Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 20, 2017 9:25 AM To: arslist@ARSLIST.ORG Subject: Re: Need help with .NET API ** Plug-in logs?  Rick

Re: Need help with .NET API

2017-03-20 Thread Rick Cook
Plug-in logs? Rick On Mar 20, 2017 07:23, "Kaur" wrote: > Client have been using it for years and we have no idea what credentials > are being used. > Of course, we can't ask that from client and we don't have at > documentation. > > Any way we can identify/find the

Re: Need help with .NET API

2017-03-20 Thread Kaur
Client have been using it for years and we have no idea what credentials are being used. Of course, we can't ask that from client and we don't have at documentation. Any way we can identify/find the user id? Thanks! Kaur

Re: Need help with .NET API

2017-03-19 Thread Brent Goodman
The client will need to uninstall/delete the API files. You can't block users from using the API. Other alternative is to disable the login ID they are using. Sent from my iPhone > On Mar 19, 2017, at 10:43 AM, Kaur wrote: > > Hello All, > > One of our client is

Re: Need help with .NET API

2017-03-19 Thread LJ LongWing
Kaur, If you are providing them with a user id and password, they have legitimate access to the data, you can set minimum api versions, but remember that all clients are api clients. Depending on your version, you can limit to only certain client tips, but with the api you can self identify,

Need help with .NET API

2017-03-19 Thread Kaur
Hello All, One of our client is using remedy API - ARAPI_NET to pull data from remedy. ARAPI764.NET.zip was downloaded and installed by the client themselves on their systems. I'm looking for a way to turn off this process/API. Please help. Thanks! Kaur