Notifications to non incident user

Hello folks. Can anyone think of a way in ITSM 7 to configure a notification to a user in the tool when an incident is created as Critical or High? I know I can do this via a filter but is there a way to configure this using a User event notification? I should mention that this person who

Re: Notifications to non incident user

: Wednesday, March 11, 2009 8:03 AM To: arslist@ARSLIST.ORG Subject: Notifications to non incident user ** Hello folks. Can anyone think of a way in ITSM 7 to configure a notification to a user in the tool when an incident is created as Critical or High? I know I can do this via a filter