Re: OT: The case of the disappearing BMC sales rep

2009-08-07 Thread jham36
and attention you're missing. Let me know how it goes. Tim --- On Tue, 8/4/09, Pierson, Shawn shawn.pier...@sug.com wrote: From: Pierson, Shawn shawn.pier...@sug.com Subject: OT:  The case of the disappearing BMC sales rep To: arsl...@arslist.org Date: Tuesday, August 4, 2009, 11:06 AM

Re: OT: The case of the disappearing BMC sales rep

2009-08-06 Thread Savant, don...@cio
list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Tuesday, August 04, 2009 8:06 AM To: arslist@ARSLIST.ORG Subject: OT: The case of the disappearing BMC sales rep Good morning, After a few weeks of struggling to get in contact with someone (I escalated this to upper

Re: OT: The case of the disappearing BMC sales rep

2009-08-06 Thread Brittain, Mark
, August 04, 2009 11:06 AM To: arslist@ARSLIST.ORG Subject: OT: The case of the disappearing BMC sales rep Good morning, After a few weeks of struggling to get in contact with someone (I escalated this to upper I.T. management to see if they would fare any better) today we discovered that our BMC

Re: OT: The case of the disappearing BMC sales rep

2009-08-06 Thread Jason Miller
HI Shawn, Earlier this year we had a similar experience. I had sent some emails to our account manager but the emails did not bounce back and there was no reply. I was starting to get frustrated with the lack of a response when one of the BMC partners came knocking on the door (coincidence, I

Re: OT: The case of the disappearing BMC sales rep

2009-08-05 Thread Tim Richardson
get you the service and attention you're missing. Let me know how it goes. Tim --- On Tue, 8/4/09, Pierson, Shawn shawn.pier...@sug.com wrote: From: Pierson, Shawn shawn.pier...@sug.com Subject: OT: The case of the disappearing BMC sales rep To: arslist@ARSLIST.ORG Date: Tuesday, August 4, 2009

Re: OT: The case of the disappearing BMC sales rep

2009-08-05 Thread Dennis Ruble
) arslist@ARSLIST.ORG 08/04/2009 10:06 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject OT: The case of the disappearing BMC sales rep ** Good morning, After a few weeks of struggling to get in contact with someone (I escalated this to upper I.T. management

OT: The case of the disappearing BMC sales rep

2009-08-04 Thread Pierson, Shawn
Good morning, After a few weeks of struggling to get in contact with someone (I escalated this to upper I.T. management to see if they would fare any better) today we discovered that our BMC sales rep is no longer with the company. Nobody notified us, his emails just bounced back, his phone