Hi Larry and others,
Troubleshooting without the WUT in a Server Group environment is one of the
use-cases the MonitorRemedy product is designed for. Managing load balanced
server group environments can be a complicated and a time consuming process
Typically, Remedy specialists have to
Hi Folks,
John Baker was kind enough to let me know that the script I posted had some
potential security vulnerabilities. He provided the following alternative:
%@ page import=java.net.* %
htmlhead/headbodyp
%
String myhostname= null;
try {
myhostname=
I've not tested this:
%@ page import=java.net.* %
htmlhead/headbodyp
%
String myhostname= null;
try {
myhostname= InetAddress.getLocalHost().getHostName();
} catch (UnknownHostException e) {
}
if (myhostname!=null) { %
This application server is running on hostname %=
I'd suggest using the driver or JavaDriver utility that is included with the
server. You can script this to login and issue any API call - you also get the
option to set the RPC queue so you could create a test that logs and tests
several different queues in case you're just using up all of
Thanks John... I'll certainly pass that on.
Larry
On Fri, Oct 17, 2014 at 1:26 AM, John Baker jba...@javasystemsolutions.com
wrote:
Larry
I wouldn't suggest using that JSP :) It is running a native application
(hostname) to get the hostname that is readily available from a Java API
call.
Hi John,
As it turns out, I no longer have access to the author of the program I
posted. Could elaborate on what the vulnerability is and how to implement
the same functionality in a more secure manner?
Thanks for your insights.
Larry
On Fri, Oct 17, 2014 at 1:26 AM, John Baker
I sent this to our premiere support person and manager, but I'd be interested
to see what others have to say about this too.
Original message below:
Hi -
This came up on our call and I wanted to write it out.
BMC has stated that the Windows User Tool (WUT) is going to be discontinued (in
Has anyone tried doing what William is asking for with BMC's
BPPM suite? On paper that looks like the way to go, but I wonder if the LOE to
set it up is worth the cost.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William
Write a JSP that connects via the Java API to each machine directly.
Done.
Get lunch.
-John
On Thu, Oct 16, 2014 at 1:02 PM, William Rentfrow
wrentf...@stratacominc.com wrote:
**
I sent this to our premiere support person and manager, but I'd be
interested to see what others have to
Even though support for the WUT was discontinued after 7.6.4 you can still use
it to log into the servers (unless you set the Minimum API version value).
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow
Sent: Thursday, October
John -
You're right - a custom solution is pretty easy, but it kind of proves my
point: there's no easy way to do it with the BMC tools.
William Rentfrow
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Thursday, October 16,
Could you confirm the server is available by opening the server up in Dev
Studio? Just a thought.
Todd Arner
--
The information contained in this communication may be confidential, is
intended only for the use of the
Yes and no.
I've seen instances where users are locked up but the admin threads work (and
vice versa). So it's not the same test really as connecting as a user.
William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056
From: Action Request System
How about issuing one of the command line utilities to each of the servers
such as maybe the arsignal -g that reloads the def cache. If a server is not
responding you would get a error 90.
I do not remember all the switches to arsignal offhand but there should be
one that has less of an impact
Good ideas, Joe! Perhaps the arserver -v (or whatever it is now) that
returns the version would fit the bill - quick return, confirms that the
server is up, and almost zero performance impact.
Rick Cook
On Thu, Oct 16, 2014 at 11:19 AM, Joe D'Souza jdso...@shyle.net wrote:
**
How about
I really just wish that when users do become hung, in the load balanced
web/server group environment, and it is one of the servers which is
unresponsive - that there would be some way that the server group would
recognize it and restart the armonitor processes... OR at least place
something in the
Thanks Rick,
Almost forgot about the -v option. Yes that would be far quicker than even
the user tool. That would be the least of impact.
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Thursday, October 16,
If you are on UNIX or LINUX you might be able to design a cron job that runs
every few minutes to do that using the output of arsignal -v.
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rob Dudley
Sent: Thursday, October 16,
I think the issue is that you are not testing the same process that the
users are utilizing. That would increase the chance of false positives.
That can be more frustrating than taking the time to do it manually.
The best answer that I can see is to write a java program that can run and
monitor
Moot point either way - cron jobs are not allowed on the servers for various
reasons. There are other ways of doing it though similar to cron.
William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056
From: Action Request System discussion
We do this with a Unix/Linux shell script every minute. Keep a simple log in a
plain text file. It notifies via text message if everything isn't perfect.
Check the log to see which server didn't respond.
We actually test several paths - the status page of the midtiers gives you an
end-to-end
The problem is not so much the lack of WUT, with its confused Windows 3.1 UI,
but the lack of quality tools within Mid Tier to troubleshoot problems.
Everything involves using a workflow console, but John hit the nail on the
head, there needs to be a quality user interface that isn't remotely
We have a midtier hosted under a tomcat not part of the load balancer. So
users are not routed to this midtier.
We added all individual arsystem nodes to this midtier.
That way when you login using this midtier or search for forms you see
links for each arsystem node.
You can open forms and do
Hi William,
I too receive problem reports from our Mid-tier users and struggled to
determine which server they were connected to. I asked one of my JSP
experts to write us a program that could run from the browser that would
emit the name and IP of the Tomcat server that was serving the users
Larry
I wouldn't suggest using that JSP :) It is running a native application
(hostname) to get the hostname that is readily available from a Java API call.
Running native applications isn't going to do the performance of your Mid Tier
any good, and anyone with a copy of wget can almost
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