Hi James,
You can also see how the AMIGO program works out for you. See AMIGO
Program for ITSM Applications Suitehttps://communities.bmc.com/docs/DOC-28417
.
If you are looking for expert advice on planning an ITSM upgrade, then
AMIGO is here to help.
The *A*ssisted *MIG*ration *O*peration
Good Morning Guys,
Stuck with a question and thought this is the place to get it clarified.
I have an old ARS and ITSM 7.5 systems and got the requirement from client to
upgrade it to 8.1. I am uncertain of the customizations done and new forms and
fields added in the system.
Do you guys see
Subject: Preserving customization during upgrade
Good Morning Guys,
Stuck with a question and thought this is the place to get it clarified.
I have an old ARS and ITSM 7.5 systems and got the requirement from client to
pgrade it to 8.1. I am uncertain of the customizations done and new forms
System discussion list(ARSList)
arslist@ARSLIST.ORG
Date: Thu, 10 Apr 2014 11:13:57
To: arslist@ARSLIST.ORG
Reply-To: arslist@ARSLIST.ORG
Subject: Re: Preserving customization during upgrade
By running the Best Practice Conversion Utility (BPCU) in the report mode you
will obtain
James,
You can check with BMC also for suggestions. They have engaged special teams
for upgrades to help customers to move to latest version of remedy.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where
Hi,
BMC has published ‘Cook-book for ITSM Suite 81 Upgrade’ document on BMC
Remedy
https://communities.bmc.com/community/bmcdn/bmc_it_service_support Community
group. This document is available on the same blog post on which we had
uploaded ITSM Upgrade to 8.1 webinar recording.
Please
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