QBE after 1 character / weirdness after 8.1 upgrade

2013-07-31 Thread Lisa Singh
Has anyone else seen this? The customer field in the HPD:Help Desk form by default has auto complete set Leading after 3 keystroke - same with the Site field in CTM:Location Details. But after the 7.6.04 8.1 upgrade it's now attempting to auto complete after 1 character, which of course brings

Re: QBE after 1 character / weirdness after 8.1 upgrade

2013-07-31 Thread Lucero, Michelle
@ARSLIST.ORG Subject: QBE after 1 character / weirdness after 8.1 upgrade Has anyone else seen this? The customer field in the HPD:Help Desk form by default has auto complete set Leading after 3 keystroke - same with the Site field in CTM:Location Details. But after the 7.6.04 8.1 upgrade it's now

Re: QBE after 1 character / weirdness after 8.1 upgrade

2013-07-31 Thread Abhijit Hendre
Hi Lisa, It's a product defect of Mid-Tier v8.1. Defect # is SW00453422. Please reach out to BMC Support to get the hotfix for the same. Thanks, Abhijit On 31 July 2013 19:15, Lisa Singh lisa.si...@gmail.com wrote: Has anyone else seen this? The customer field in the HPD:Help Desk form by

Re: QBE after 1 character / weirdness after 8.1 upgrade

2013-07-31 Thread Lisa Singh
Oh thank you! That's great to know. Very helpful! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years