Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-09-05 Thread Kelly Deaver
To take David's comments one step further. Here are comments direct from Atrium Integration Engine (AIE) product management - If you bought Enterprise Integration Engine (EIE)- *You now own AIE. They can upgrade to AIE 7.1 seamlessly. If you bought Remedy Link for SQL or Remedy Link for Oracle

Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-09-04 Thread Sokol, Brian
Hi can you please confirm that the CMDB 2.0 provides a free Remedy Link for SQL license. I have been trying for 18 months to get our Remedy Link for SMS licenses switched to Remedy Link for SQL. BMC has been giving me a temp 30 day license for the past 10 months which is a royal pain. We do not

Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-09-04 Thread strauss
My understanding is that if you have a license for the CMDB, either within one of the ITSM 7 applications or independently, the Enterprise Integration Engine was freely licensed with either the Remedy Link for SQL Server or Oracle. That said, in ARS 7.1 and CMDB 2.1.0 these products (EIE, RLS,

Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-09-04 Thread Sokol, Brian
Thanks Chris. I have been trying for over a year to get BMC to tell me that information. I have had several conference calls with them and have been waiting on a Statement of Direction for the Remedy Link for SMS product. I am still waiting. Such a shame that BMC could not answer this question

Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-09-04 Thread Easter, David
Note that the RLO/RLS/EIE/AIE that is included with CMDB is licensed for use only with CMDB. These products may only be used to populate BMC Atrium CMDB with data from other BMC products or external data sources. They may not be used to populate data into the AR System forms directly. So it's

Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-09-01 Thread Kelly Deaver
In addition to the no charge Remedy Link for SQL license, you can also download the open source integration between SMS and CMDB located at - http://developer.bmc.com/jiveProd/entry.jspa?externalID=463 . This will provide you with the mappings and other goodness you will need to do the

R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-08-31 Thread gcorgnati
Hi, We try to do this integration but we fail because the mapping file with the CMDB 2.0 are not available. Using the Remedy link for SQL Server product and the SMS2CMDB v1.6 integration Sw we made a easy integration. The real problem is related to the Sw License, because we need to buy a new

Re: R: Integration with SMS Microsoft and CMDB - BMC: Remedy Discovery Service 7.0 for Microsoft SMS 2003? - Urgent Feedback Please

2007-08-31 Thread Tony Worthington
If you own CMDB 2.0 you are entitled to both a RLS and RLO license. Contact support/licensing. -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 gcorgnati [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 08/31/2007 01:31 AM Please respond to