To take David's comments one step further. Here are comments direct from Atrium
Integration Engine (AIE) product management -
If you bought Enterprise Integration Engine (EIE)-
*You now own AIE. They can upgrade to AIE 7.1 seamlessly.
If you bought Remedy Link for SQL or Remedy Link for Oracle
Hi can you please confirm that the CMDB 2.0 provides a free Remedy Link for SQL
license. I have been trying for 18 months to get our Remedy Link for SMS
licenses switched to Remedy Link for SQL. BMC has been giving me a temp 30 day
license for the past 10 months which is a royal pain. We do not
My understanding is that if you have a license for the CMDB, either within one
of the ITSM 7 applications or independently, the Enterprise Integration Engine
was freely licensed with either the Remedy Link for SQL Server or Oracle. That
said, in ARS 7.1 and CMDB 2.1.0 these products (EIE, RLS,
Thanks Chris. I have been trying for over a year to get BMC to tell me that
information. I have had several conference calls with them and have been
waiting on a Statement of Direction for the Remedy Link for SMS product. I am
still waiting. Such a shame that BMC could not answer this question
Note that the RLO/RLS/EIE/AIE that is included with CMDB is licensed for use
only with CMDB. These products may only be used to populate BMC Atrium CMDB
with data from other BMC products or external data sources. They may not be
used to populate data into the AR System forms directly.
So it's
In addition to the no charge Remedy Link for SQL license, you can also download
the open source integration between SMS and CMDB located at -
http://developer.bmc.com/jiveProd/entry.jspa?externalID=463 . This will provide
you with the mappings and other goodness you will need to do the
Hi,
We try to do this integration but we fail because the mapping file with the
CMDB 2.0 are not available. Using the Remedy link for SQL Server product and
the SMS2CMDB v1.6 integration Sw we made a easy integration.
The real problem is related to the Sw License, because we need to buy a new
If you own CMDB 2.0 you are entitled to both a RLS and RLO license.
Contact support/licensing.
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
gcorgnati [EMAIL PROTECTED]
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08/31/2007 01:31 AM
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