do with a text field?
Thank you very much.Salvo
Messaggio originale
Da: mbritt...@navisite.com
Data: 20-nov-2013 19.33
A: arslist@ARSLIST.ORG
Ogg: Re: R: Re: R: Re: EXTERNAL: Re: Problems with make blank Diary field
Remedy 7.6
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I hope to be clear...
Thanks
Salvo.
Messaggio originale
Da: rjust2...@aol.com
Data: 20-nov-2013 18.07
A: arslist@ARSLIST.ORG
Ogg: Re: R: Re: EXTERNAL: Re: Problems with make blank Diary field Remedy 7.6
**
You need to provide better information. Now you want multiple
20, 2013 12:36 pm
Subject: R: Re: R: Re: EXTERNAL: Re: Problems with make blank Diary field
Remedy 7.6
**
Our customer needs of a single email that contains the changes made on a ticket.
in the previous example the user Demo makes two changes :
Status and Priority
in another case, the user could
Of Roger Justice
Sent: Wednesday, November 20, 2013 1:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: R: Re: R: Re: EXTERNAL: Re: Problems with make blank Diary field
Remedy 7.6
**
This is not possible using a Diary Field. Does your customer want a single
email on a save with what happened? If that is what
@ARSLIST.ORG
Sent: Wed, Nov 20, 2013 1:34 pm
Subject: Re: R: Re: R: Re: EXTERNAL: Re: Problems with make blank Diary field
Remedy 7.6
**
I would go with a display only field. Then create a filter to capture the
timestamp and user, and a filter for each field you want to notify on and put
all
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