From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 12:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Which one comes first, by first name and by full name, alphabetically?
--- J.T
Check your Notify Setup Filters to see the value that is being put into
the notification fields (something similar to the zTmpGroupNotMethod
field on the Help Desk form). You will also have to check The Notify
Filters on the notify action for User Name and Mechanism (Cross
reference to the
Brian,
Saw your earlier post about this: user logins of btestin and
btestins
I'm going to going to make a few guesses here and let's see if
we can confirm them.
First, you mentioned that btestins is the support group member
and btestin isn't. If this
the Group members
are selected the wrong ID in SHR:People is being used.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Klein, Michael (CONTR)
Sent: Wednesday, April 30, 2008 8:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group
AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Brian,
Saw your earlier post about this: user logins of btestin and
btestins
I'm going to going to make a few guesses here and let's see
if we can confirm them.
First, you mentioned
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Wednesday, April 30, 2008 10:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
Hi J. T.
What do you mean by this:
I'm going to guess that the btestins people ID is lower than
that the correct one with the lower number would get
selected?
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 10:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
, April 30, 2008 11:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
Great points Chris!
Brian, are the two users First names the same? Last names obviously are save
for the s at the end.
What happens if you search the people form for the first and last name of
either user
to what I have here
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Wednesday, April 30, 2008 11:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
**
That's what I would have thought, too. Hmm. Now
PROTECTED] On Behalf Of Klein, Michael (CONTR)
Sent: Wednesday, April 30, 2008 11:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Group Email Problem
When you look at AR System Email Messages, presuming that you are
copying each message, is the notification showing the group's email
address or multiple
10 matches
Mail list logo
