Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-13 Thread Ken Pritchard
But it did get you where you needed to go :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Monday, January 12, 2015 3:35 PM To: arslist@ARSLIST.ORG Subject: Re: Knowledgebase design in SNow is almost the exact design as

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-13 Thread Arner, Todd
I’m not sure what the majority of this thread has to do with Remedy??? Please be considerate and limit your responses to information related to the purpose of the list. Thanks, Todd Arner From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-13 Thread Scott Hallenger
Sorry for the digression... I just couldn't resist On Tuesday, January 13, 2015 9:25 AM, Ken Pritchard pri...@ptd.net wrote: **#yiv1342880277 #yiv1342880277 -- _filtered #yiv1342880277 {font-family:Helvetica;panose-1:2 11 6 4 2 2 2 2 2 4;} _filtered #yiv1342880277

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-12 Thread Scott Hallenger
lol I do. Rem mail Out On Thu, 1/8/15, Tanner, Doug doug.tan...@compass-usa.com wrote: Subject: Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy... To: arslist@ARSLIST.ORG Date: Thursday, January 8, 2015,

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-12 Thread Ken Pritchard
I have a 2000 Chevy Cavalier that is one of the most reliable cars I've ever seen. There are a ton of them on the roads. It starts on mornings when it's too cold for any of my other vehicles to turn over (2011 and 2012 model years). It has over 325,000 miles and I've hardly put any $$ into it

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-12 Thread Scott Hallenger
I actually rented a Hyundai Genesis once. Drove it all the way from NY to FL.There is absolutely no comparison what so ever to a Jaguar. I would say that a Genesis would give a Nissan Altima a run for it's money... but that's about it.  On Monday, January 12, 2015 2:02 PM, Ken

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-11 Thread Joe D'Souza
Reliable - I'm not sure when they are compared apples to apples. They have a much weaker construction and are not high performance engines. They are fairly good for what they are priced at and with the longer warranties they tend to appear like great deals. Joe _ From: Action

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-09 Thread Pierson, Shawn
Aren’t Hyundai the more reliable car of the two? Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip Sent: Thursday, January 08, 2015 7:45 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Jason Miller
Ok, so it isn't just me that has thought I was looking at a Jaguar a few times? :) On Thu, Jan 8, 2015 at 3:54 PM, Joe D'Souza jdso...@shyle.net wrote: ** I agree. Right up to the prefixes for incident, change, problem to name a few. The Knowledgebase looked like a direct copy with

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Joe D'Souza
I'm not overly impressed by the development capability of SNow as of now at least. You got to go all over the place just to create a form and add fields and give it permissions. And I see no ability to even index fields you have created. I have heard that you need to call tech support to create an

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Saji Philip
I even saw a SNOW product that our vendor is using and it looks eerily like a toned down version of Remedy. Not all impressed... On Jan 8, 2015 12:33 PM, Tanner, Doug doug.tan...@compass-usa.com wrote: ** They all do it, anyone remember Rem-Mail. Doug *From:* Action Request System

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Joe D'Souza
Absolutely not! The first time I saw a Hyundai Sonata's 2000 model (I think) I thought it was a complete rip off of the Jaguar including the way the car was dressed with its trims and lights etc. I saw another that was a rip off of the BMW 5 series - I do not recall which one that was. One

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Saji Philip
They say best form of flattery is to imitation.. But I would like to drive a Jaguar more so then a Hyundai... On Jan 8, 2015 7:13 PM, Joe D'Souza jdso...@shyle.net wrote: ** Absolutely not! The first time I saw a Hyundai Sonata’s 2000 model (I think) I thought it was a complete rip off of

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Joe D'Souza
I agree. Right up to the prefixes for incident, change, problem to name a few. The Knowledgebase looked like a direct copy with almost the same status flow design. It appeared to me like a Hyundai Sonata that tried to look like a Jaguar. Joe _ From: Action Request System

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Carl Wilson
Hi Joe, As Knowledge Management is based on the KCS Standard (Methodology and documented set of practises), BMC and SNOW both use the documented Status Flow for this Standard and therefore there are a number of tools that will exhibit the same Status lifecycle.

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Joe D'Souza
That makes sense. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Thursday, January 08, 2015 6:56 PM To: arslist@ARSLIST.ORG Subject: Re: Knowledgebase design in SNow is almost the exact design as the

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Tanner, Doug
They all do it, anyone remember Rem-Mail. Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Thursday, January 08, 2015 12:21 PM To: arslist@ARSLIST.ORG Subject: OT: Knowledgebase design in SNow is almost the exact design as the

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Jason Miller
They also have enough exBMCers. They built it once, go to next place and build it again (ideally better because they learned from the first time around). Jason On Thu, Jan 8, 2015 at 10:32 AM, Tanner, Doug doug.tan...@compass-usa.com wrote: ** They all do it, anyone remember Rem-Mail. Doug

Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy...

2015-01-08 Thread Martinez, Marcelo A
I !3 RKM Any hopes it gets revamped soon? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, January 08, 2015 12:44 PM To: arslist@ARSLIST.ORG Subject: Re: Knowledgebase design in SNow is almost the exact design as the