David,
(I think I did mention I have been on this topic for 10+ years???)
Yes - I understand your puzzlement and possible frustration.
In Minnesota -- there was a company that was bundling frozen steaks - with a
car windshield replacement.
(Eventually a law was passed to prevent that kind of
public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Burdette
Sent: Friday, October 28, 2011 1:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM - Colors & 'Branding'? And Confusion
**
David,
Sorry this thread confused you. SRM is indeed part of the ITSM suite and can be installed-
http://www.bmc.com/products/product-listing/53035210-143801-2527.html
It sounds like this was done by the contractors who set your system up.
But, you have to buy user licenses for all customers w
Thanks very much to all who have responded to my question; I have been able to
mine substantial useful information out of the discussions.
I am a bit puzzled on one point; and I imagine my puzzlement is only a symptom
of my lack of familiarity with this whole constellation of topics.
The puzzle
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