Re: SRM 7.6.04 Work Order Approval Process

Please refer the document BMC Remedy Action Request System 7.6.04, Approval Server Guide, section titled Adding approvals to your application. Also, please note that this is considered a customization and users will require a license to approve these requests. Here is the explanation from BMC (KB

SRM 7.6.04 Work Order Approval Process

Hi ARS listers, My client has a business need to have an Approval Process on the Work Order form. I see that there's a Work Order Status = Waiting Approval as well as a hidden Approvers tab on the forn. But there's no approval process defined. For the approval process to work, does it only