From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: 31 March 2014 15:53
To: arslist@ARSLIST.ORG
Subject: Re: Server ID changed?
**
There is a difference between HostID and a ServerID.The WWW sounds like it
is data
We've got an old 6.3 server running on Solaris; after a restart this
morning due to database issues, it is now coming back as unlicensed.
The license keys are valid, but it appears as though the server has
forgotten its server ID. In the licenses section of the admin tool, the
AR System Server
Server ID is based on the MAC address of the primary NIC. Any chance that
changed?
Rick
On Mar 31, 2014 5:48 AM, Dave Barber daddy.bar...@gmail.com wrote:
**
We've got an old 6.3 server running on Solaris; after a restart this
morning due to database issues, it is now coming back as
Hi,
In the old days the HostID on Solaris boxes was tied to a hardware-id on the
motherboard.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save
I thought it was something like that; I know we've had some changes on
secondary NICs on some of our boxes, but this is legacy kit that I wouldn't
think has changed.
Sure that we have some people around who support the hardware, will ask
them. Ta!
On 31 March 2014 14:04, Rick Cook
H, surely there should be at least a value displayed in the AR System
Server ID? Being blank implies something more than just a NIC change -
some other hardware issue?
On 31 March 2014 14:17, Dave Barber daddy.bar...@gmail.com wrote:
I thought it was something like that; I know we've had
Hi,
My kowledge of the hardware based host id stems from 15 years or so ago.
Remedy/BMC might have changed Solaris to NIC as well.
It might be that your first NIC has been disabled, and that the AR Server is
still trying to access the MAC on the disabled NIC.
Best Regards - Misi, RRR
to be correct now.
Have to determine which NIC has the correct Mac address for your licenses.
Teresa
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dave Barber
Sent: Monday, March 31, 2014 8:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server ID changed
to determine which NIC has the correct Mac address for
your licenses.
Teresa
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Dave Barber
*Sent:* Monday, March 31, 2014 8:25 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Server ID changed
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dave Barber
Sent: 31 March 2014 15:08
To: arslist@ARSLIST.ORG
Subject: Re: Server ID changed?
**
Teresa,
I'll look into that; ifconfig shows 4 addresses, but I'm unaware of the correct
sequencing. Hopefully we still have someone around who can amend
discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Dave Barber
*Sent:* 31 March 2014 15:08
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Server ID changed?
**
Teresa,
I'll look into that; ifconfig shows 4 addresses, but I'm unaware of the
correct sequencing. Hopefully we
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