-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Barber, Sue
Sent: Wednesday, August 09, 2006 12:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Sharing ARS between countries
We did this in a previous company I worked for with DSO - we
Title: Sharing ARS between countries
**
We have users across Canada and we maintain English Views
and French Views - if you are interested in this option we can discuss this in
detail offline.
T.
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of
Title: RE: Sharing ARS between countries
**
Ron:
There are several solutions: DSO for one, Web Services could be another. Both have their advantages and disadvantages. I have worked with both.
James McKenzie
-Original Message-
From: Action Request System discussion list
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ron Legters
Sent: Wednesday, August 09, 2006 11:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Sharing ARS between countries
Thanks for the reminder.
Any thoughts about how we share tickets if they want to use their own
server?
Thanks
Sent: Wednesday, August 09, 2006 8:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: Sharing ARS between countries
**
Ron:
Bingo. You are on the right track. You will have to add localization
for the French speaking folks.
Also, remember, ARS does not do translation between the different
Title: RE: Sharing ARS between countries
**
Ron:
Bingo. You are on the right track. You will have to add localization for the French speaking folks.
Also, remember, ARS does not do translation between the different languages.
James McKenzie
Title: Sharing ARS between countries
**
My company's Canadian subsidiary is in the process of joining their EDP system to the system we use here in the US. They'll be creating support tickets using ARSystem for their own Help Desk, but some of those may need to be escalated to sup
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