: Action Request System discussion list(ARSList) em nome de Eli Schilling
Enviada: sex 16/5/2008 17:24
Para: arslist@ARSLIST.ORG
Assunto: Update form without logging in
**
Happy Friday Listers!
So I'm looking for a quick and easy way to update a ticket (single field value)
without requiring the user
i do the same exact with ARS Perl. Here's the function I use to update
tickets. I call this function with two arguments: 1: incident number in
the HPD:Help Desk form and list each fieldname, value pair separated by ##.
Example: updateTicket(INC00034,
*Hi Eli,*
Easiest way of updating a ticket, without requiring the user to login is
WebService.
create a public web service with set operation on that form and try to
consume using SOAP UI 2.0it is easily avaialble on net...
if it is working fine, you can replace SOAP UI 2.0 to required
Happy Friday Listers!
So I'm looking for a quick and easy way to update a ticket (single field
value) without requiring the user to log in. I'm on ARS 7.1 with
Mid-tier 7 on Apache Tomcat. I started by trying to do it via public
webservice but couldn't find a way to consume a web service using
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