RES: Update form without logging in

2008-05-20 Thread Tadeu Augusto Dutra Pinto
: Action Request System discussion list(ARSList) em nome de Eli Schilling Enviada: sex 16/5/2008 17:24 Para: arslist@ARSLIST.ORG Assunto: Update form without logging in ** Happy Friday Listers! So I'm looking for a quick and easy way to update a ticket (single field value) without requiring the user

Re: Update form without logging in

2008-05-20 Thread Ravi
i do the same exact with ARS Perl. Here's the function I use to update tickets. I call this function with two arguments: 1: incident number in the HPD:Help Desk form and list each fieldname, value pair separated by ##. Example: updateTicket(INC00034,

Re: Update form without logging in

2008-05-17 Thread ITSM Support
*Hi Eli,* Easiest way of updating a ticket, without requiring the user to login is WebService. create a public web service with set operation on that form and try to consume using SOAP UI 2.0it is easily avaialble on net... if it is working fine, you can replace SOAP UI 2.0 to required

Update form without logging in

2008-05-16 Thread Eli Schilling
Happy Friday Listers! So I'm looking for a quick and easy way to update a ticket (single field value) without requiring the user to log in. I'm on ARS 7.1 with Mid-tier 7 on Apache Tomcat. I started by trying to do it via public webservice but couldn't find a way to consume a web service using