Re: User profile issue.

It looks like the SRD for the Report Incident is not entitled to your DPSG-Mexico company. On Wed, Dec 28, 2011 at 12:26 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, Can anyone help me in this issue. We have an end user with license type Read and Incident Submitter

Re: User profile issue.

Hi Tauf, Thanks for the update. Where i can do this, can you please tell me. Thanks, Karthick S On Thu, Dec 29, 2011 at 12:03 AM, Tauf Chowdhury taufc...@gmail.com wrote: ** It looks like the SRD for the Report Incident is not entitled to your DPSG-Mexico company. On Wed, Dec 28, 2011 at

Re: User profile issue.

You have to set that specific SRD to Offline and go to the Entitlements tab to see how the entitlement is configured. You would then need to add the other company in. If they used exclusion groups or you want to mess with the entitlements themselves, you would need to go into the App Admin