Re: User tool and Service Request Management 2.1 expand box issue

] On Behalf Of lee Sent: 09 June 2009 20:34 To: arslist@ARSLIST.ORG Subject: User tool and Service Request Management 2.1 expand box issue I can't find any info on this on developer network, bmc knowledge base or here. Has anyone encountered the issue in 7.1 patch 6 (or any patches) where the expand box

User tool and Service Request Management 2.1 expand box issue

I can't find any info on this on developer network, bmc knowledge base or here. Has anyone encountered the issue in 7.1 patch 6 (or any patches) where the expand box doesn't work for some fields in Request Entry service reqeusts? It works in the web client but not the user tool. For example,

Re: User tool and Service Request Management 2.1 expand box issue

...@arslist.org] On Behalf Of lee Sent: Tuesday, June 09, 2009 3:34 PM To: arslist@ARSLIST.ORG Subject: User tool and Service Request Management 2.1 expand box issue I can't find any info on this on developer network, bmc knowledge base or here. Has anyone encountered the issue in 7.1 patch 6 (or any patches

Re: User tool and Service Request Management 2.1 expand box issue

: User tool and Service Request Management 2.1 expand box issue I can't find any info on this on developer network, bmc knowledge base or here. Has anyone encountered the issue in 7.1 patch 6 (or any patches) where the expand box doesn't work for some fields in Request Entry service reqeusts