Good morning,
We had a recent problem where a bunch of our Asset data was wiped out. The
records exist, but some of the fields were made null. I came up with the idea
of using AIE to fix this problem by restoring the Asset data from a backup and
treating it as external data to import.
: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Thursday, December 10, 2009 12:29 PM
To: arslist@ARSLIST.ORG
Subject: Using AIE to restore Asset Data
**
Good morning,
We had a recent problem where a bunch of our Asset data
It was manually entered, unfortunately.
Thanks,
Shawn
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf
Sent: Thursday, December 10, 2009 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Using AIE to restore Asset Data
**
How
, Tauf
*Sent:* Thursday, December 10, 2009 11:34 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Using AIE to restore Asset Data
**
How was the data put into Asset? Config Discovery? Manual?
If it’s Configuration Discovery, there’s a bunch of unique fields…
Why wouldn’t you be able to match
the backup), though.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Thursday, December 10, 2009 10:29 AM
To: arslist@ARSLIST.ORG
Subject: Using AIE to restore Asset Data
**
Good morning,
We had a recent problem where a bunch
12:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using AIE to restore Asset Data
** why don't you match on CI Name?
On Thu, Dec 10, 2009 at 10:37 AM, Pierson, Shawn
shawn.pier...@sug.commailto:shawn.pier...@sug.com wrote:
**
It was manually entered, unfortunately.
Thanks,
Shawn
From: Action
10, 2009 12:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using AIE to restore Asset Data
**
Are you saying that you have a backup of the Asset data that was in Remedy?
Does that backup include the Reconciliation ID? If it does, then you don't
need to match on anything, you would simply need to do
ever have to do this again.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Thursday, December 10, 2009 12:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using AIE to restore Asset Data
**
We didn't do any reconciliations
use to identify assets if you ever have to do this again.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Thursday, December 10, 2009 12:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using AIE to restore Asset Data
**
We didn't
Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Thursday, December 10, 2009 1:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using AIE to restore Asset Data
**
Note that you can use multiple fields for identification in reconciliation.
So, if you
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