Where to create a Process Template for SRM?

2009-10-13 Thread Howard Richter
All, I know that I am getting older then dirt, however, I cannot find the form that allows you to create a Process Template for SRM. On page 52 of the SRM configuration guide its talks about them, but no place that I can find points you to the form. Any ideas? As always thanks, Howard --

Re: Where to create a Process Template for SRM?

2009-10-13 Thread Scott Parrish
Howard, Go to the service request manager console. On the left side select process view then click the create button. Sorry this is off the top of my head as I'm out at lunch Scott Parrish IT Prophets, LLC (770) 653-5203 www.itprophets.comhttp://www.itprophets.com (sent from my Apple IPhone)

Re: Where to create a Process Template for SRM?

2009-10-13 Thread Savant, don...@cio
Howard: Process Definition Templates(PDT's) are maintained on the Service Catalog Manager Console, use Focus to alternate between PDT's and SRD's. - Don From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard