Re: imcoming HTML email

2007-05-01 Thread Tony Worthington
"Lammey, Peter A." <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 05/01/2007 11:29 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: imcoming HTML email ** Ali, What is the API Run process command

Re: imcoming HTML email

2007-05-01 Thread SUBSCRIBE arslist Neel
7 11:30 AM To: arslist@ARSLIST.ORG Subject: Re: imcoming HTML email Ali, What is the API Run process command that you have setup that can run via a filter and reformat the email to Plain Text? Remedy BMC never clued me in on something like this. Thanks Peter Lammey ESPN MIT Technica

Re: imcoming HTML email

2007-05-01 Thread Lammey, Peter A.
4761 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ali Musa Sent: Monday, April 30, 2007 2:15 AM To: arslist@ARSLIST.ORG Subject: Re: imcoming HTML email ** You can make a listener using a filter to the incoming email on "AR Sys

Re: imcoming HTML email

2007-04-30 Thread Lammey, Peter A.
ks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Fannin, Teresa Sent: Sunday, April 29, 2007 8:26 AM To: arslist@ARSLIST.ORG Subje

Re: imcoming HTML email

2007-04-30 Thread Ali Musa
Fannin, Teresa Sent: 04-29-2007 03:26 PM To: arslist@ARSLIST.ORG Subject: imcoming HTML email Dear Group, Anybody know of a way to convert HTML email to text so that the text could be stored in an Incident? We are using remedy 7.0.1 patch 2 and we have a process where incoming email can become

imcoming HTML email

2007-04-29 Thread Fannin, Teresa
Dear Group, Anybody know of a way to convert HTML email to text so that the text could be stored in an Incident? We are using remedy 7.0.1 patch 2 and we have a process where incoming email can become part of an Incident. I am not using any templates or any kind or instructions. The email c