Dear team.
I have a requirement to setup remedy redundancy server, Can any one provide
me some documents on this .
Thanks in advance.
Regards,
Salma
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View this message in context:
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Sent from the ARS (Action Request
You also can not get a Top Secret clearance if you have too much debt,
have traveled to multiple countries that are hostile to the U.S.,
associated with known terrorists, etc.
But wait...don't we know someone like that? H...someone that NEEDS
to have a Top Secret clearance in order to do his
This one was really funny.. [?]
On Tue, Jan 27, 2009 at 6:28 PM, Steve Michadick
steven.michadick@mcnosc.usmc.mil wrote:
You also can not get a Top Secret clearance if you have too much debt,
have traveled to multiple countries that are hostile to the U.S.,
associated with known
You also can't get a top secret if you're having a secret affair on your
wife (*cough* Clinton! *cough*).
The rules, you see, apply to everyone else.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Steve Michadick
Sent:
Only if you're caught. Kennedy got away with it for years in plain sight.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96
CS/SCCE
Sent: Tuesday, January 27, 2009 8:49 AM
To:
I think you need to keep you personal political issues to yourself Sir.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Steve Michadick
Sent: Tuesday, January 27, 2009 7:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Jr.
Henderson, Danielle R CNTR would like to recall the message, Jr. Remedy
Developer Needed.
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This is not a political forum.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Steve Michadick
Sent: Tuesday, January 27, 2009 7:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Jr. Remedy Developer Needed
You also can not get
There goes your clearance.
Fluxman
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Henderson, Danielle R CNTR
Sent: 01/27/2009 9:04 AM
To: arslist@ARSLIST.ORG
Subject: Recall: Jr. Remedy Developer Needed
Henderson,
Testing account, please disregard...
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We had a similar issue recently, got this back from support. Hope it helps
BMC Software has implemented several changes to the Electronic Product
Distribution (EPD).
From now, your will be entitled to download from the EPD only the product
related to your support profile.
In order to update
The ARS List is no place to talk politics, especially in defaming my president.
Based on the email address you are using, I'm very surprised you don't have
more respect for this country.
Shawn Pierson
-Original Message-
From: Action Request System discussion list(ARSList)
defaming my president, don't have more respect for this country
Sir, you are talking politics.
Fluxman
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: 01/27/2009 10:05 AM
To: arslist@ARSLIST.ORG
The ARSList is no place for personal attacks, either.
Just sayin'
--- J.T. Shyman
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Tuesday, January 27, 2009 10:05 AM
To: arslist@ARSLIST.ORG
Subject:
We are de-constructing an old IVR integration that has been in use
forever on a CRM 4.5 instance.
We upgraded the AR servers and application to 7.x last year - the IVR
integration is still chugging along on the old server. The problem is
no one - literally - knows how it works at the actual
Hi Listers - I wonder if anyone can help me? We are in the process of moving
from ITSP 4 to ITSM 7. As part of this project we are currently doing a gap
analysis between the two system. I'm looking at the SLM module and am having
some problems. Apologies for the length of post, but I want to
Hi William
Those 2 services and the associated exe files were part of the CRM
application (written originally by ?Baystone?, and bought out by Remedy many
years ago). They were designed to queue up records to be processed, and
then process them at a later stage. They were never incorporated
James, that's odd- I was cleared for a TS in 2002 while married to a Canadian
citizen who didn't yet have a green card.
Chris
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of VanSickle, James W
Sent: Monday, January 26,
One politically related thing to mention that Is on topic : whenever a new
administration takes office, there are lots of new appointees, all of whom need
clearances. Any of us who need one in this time period might notice the
process being backed up some due to the crush of new requests.
Quick question: Is there any way to get Remedy Alert to use the default
browser instead of always opening the Alert List in IE? (This is assuming
Alert is configured to open via the web)
AR 7.1 p5
--- J.T. Shyman
Please consider the enormous number of senior military personnel who have
served overseas and taken spouses from foreign countries. Surely all of those
people are not suddenly disqualified from high-ranking military service simply
because their spouses are citizens of other countries?
It has
I have an Active Link that opens a Dialog from a new record, grabs some
additional values from the dialog form, and is supposed to return them on
Close, which is fired by a button on the dialog. The fields map on open,
but not on close. I have never seen this fail before.
Any ideas of what
Hi Rick,
Only thing I can think of is on close do you have Commit Changes before the
window closes?
Greg Donalson
Schlumberger
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Tuesday, January 27, 2009 10:36 AM
To:
Thanks, that at least gives me a heads up of where else to start
looking.
William Rentfrow
Principal Consultant, StrataCom Inc.
wrentf...@stratacominc.com
701-306-6157 C
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
To have the dialog return the 'on close' mappings your button must do a
commit changes before doing the close window action.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Tuesday, January 27, 2009 9:36 AM
To:
Alternatively, you might be able to give this user a Fixed license. I don't
recall having issues logging in from multiple locations with a fixed license.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patchsk
Sent:
(sigh). I must be getting senile. That was it. Thanks, guys.
Rick
Sent from my Verizon Wireless BlackBerry
-Original Message-
From: LJ Longwing lj.longw...@gmail.com
Date: Tue, 27 Jan 2009 09:42:42
To: arslist@ARSLIST.ORG
Subject: Re: Open/Close window problem
To
Restricted Read and Admins are the only ones without this restriction.
Fixed has the restriction if it's not an Admin user.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Tuesday, January 27, 2009 9:47
:)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Tuesday, January 27, 2009 9:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Open/Close window problem
**
(sigh). I must be getting senile. That was it. Thanks, guys.
Rick
All he needs is submitting/viewing tickets. No updates are needed. So
I guess using fixed license is waste of money.
Also I am not sure but I guess if 10 users login at a time it will use
10 fixed licenses even though they use same user name.
ReadRestric is free and unlimited.
You can use it even
Hi William
OK - so really scraping the old memory about this, the original CRM had a
separate 'toolbar' application that was used for lots of things, probably
including the screen-pop. Most of the DDE actions in the active links were
to do with interaction with this toolbar application, and
There is a good chance you also have a Thin Client to manage the
communications between the phones and Remedy.
This will have a DDE string that does various things for you
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
I've worked directly for the DoD for past 17 years. From my direct
experience, what you're saying is not correct. Neither the organization
hiring you nor any boss in the food chain can determine whether you do
get a full security clearance. They *can* influence you NOT getting a
clearance (anybody
Hello All,
Please see link to below Defense Security Service Website regarding
investigation of family members-
https://www.dss.mil/GW/ShowBinary/DSS/psco/ps_faqs.html#18
Thanks,
Jase
On Tue, Jan 27, 2009 at 12:51 PM, Kaiser, Norm E CIV USAF AFMC 96 CS/SCCE
norm.kai...@eglin.af.mil wrote:
Jiri and Peter,
Thanks very much for all your help
Jiri Pospisil wrote:
++
Please Read The Disclaimer At The Bottom Of This Email
++
Exactly, if you do not do it this way, the
Hi All,
I'm trying to get started using the Java API and am running into something I
don't understand.
I have the following code that simply queries CMT:People for everybody that has
Unrestricted Access:
ARServerUser srv = new ARServerUser(user, password, null,
server, port);
Thats probably because you are an Administrator user. Admin users do not get
that warning..
Cheers
Joe
From: Lyle Taylor tayl...@ldschurch.org
To: arslist@ARSLIST.ORG
Sent: Tuesday, January 27, 2009 11:47:14 AM
Subject: Re: Using a single username/password
When you run into issues like this where you know the support person is
wrong, ask for the issues to be escalated. There are some issues with the
new entitlement features added to the supportweb that are working to be
resolved.
There's no need to destroy furniture or you forehead to get these
http://www.mail-archive.com/arslist@arslist.org/msg26634.html
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
Of course, one has to differentiate between interim or temporary
clearance and permanent clearance.
Fluxman
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Meyer, Jennifer L
Sent: 01/27/2009 10:56 AM
To:
As a rule of thumb, I've long used a ratio of floating user licenses to people
of four to one for the general population. Anyone have an opinion on this?
(It's license review time.)
Thanks,
-D
David M Clark
Remedy Programmer/Analyst
I have used as high as 12 to 1.
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk:972-464-3712 NEW
Cell: 973-652-6723
FAX:
sf49fanv AIM IM
RogerNall Yahoo IM
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of
Interims are given out like candy corn.
Jennifer Meyer
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jim Fox
Sent: Tuesday, January 27, 2009 1:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Jr. Remedy Developer Needed
Of
You might have to enclose this field in double quotes. You could possibly do
this by creating a separate hidden field, Then I believe the /n's won't create
separate lines.
Lisa
From: Action Request System discussion list(ARSList)
You're absolutely on target, Norm.
Perhaps I should have stated the list I gave below applies when being
considered for a position requiring a clearance, not whether you actually
receive the clearance.
Jennifer Meyer
-Original Message-
From: Action Request System discussion
ARS 7.1p3
Solaris 9
Sybase 15
Server Grouping two hosts
In the past I thought you could increase the maximum number of Fast and List
threads and those new threads would spawn almost immediately. When the
server needed a new thread they would create one. I understand a restart
would be necessary
Excellent! Thanks. Switching to parseQualification rather than
decodeQualification fixed it.
Thanks,
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Tuesday, January 27, 2009 11:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: Java
I agree with Axton...you are likely looking for parseQualification, not
decode
http://arswiki.org/dist/ars/docs/ARS/7.1/com/bmc/arsys/api/ARServerUser.html
#parseQualification(java.lang.String,%20java.lang.String)
_
From: Action Request System discussion list(ARSList)
Hello,
Is there an escalation of approvals in CM if it hasn't been approved in a
certain amount of time?
Thanks,
Ranjith
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I'm currently running at about 10:1...and I'm nowhere near maxed out. It
all depends on your floating users usage. Typically your ratio needs to be
at least 3.5:1 to make it financially feasible to do Floatingbut higher
ratios are better if you can get away with it.
-Original
it's my understanding that they will spawn as needed as well...so I must
assume that your server doesn't feel the need for them...:)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frank Caruso
Sent: Tuesday, January 27, 2009 1:09 PM
To:
Use RRR|LicenseMonitor to see how many you need. Its not free, but it
easily pays for itself and then some. If you're considering buying more
licenses its well worth it to let RRR analyze your user usage to see
what mix of fixed/floating you really need. Who knows, maybe you have
seldom-used fixed
I've been using it for about a year and a half now...and it's by far the
best license management tool I have ever used for Remedy
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Hall Chad - chahal
Sent: Tuesday, January
Ranjith,
Yes. You can do so by configuring the Approval Process in AP:Administration
console.
AP:Administration Process tab Select the process you need to configure and
click View Signature Escalations set it as you required i.e. Hours\Days
Also check the Server Settings in the
Hey Guys,
One more quick question if thats ok. My only problem now is that the
relationships do not come over to C. Where should i set the Recon Ids back
to 0 again so that i can make a fresh start?
Thanks
Sean
Jiri Pospisil wrote:
++
I can go you one better: I used the e-mail link on the EPD download page
to submit an issue because while I can download the documentation for
7.5 just fine whenever I click any of the links to the actual installer
files (which are several hundred MB each) my browser just hangs and
never gets
Thank you VB.
On Tue, Jan 27, 2009 at 2:45 PM, Balakumar, Viswanathan
vbalaku...@columnit.com wrote:
Ranjith,
Yes. You can do so by configuring the Approval Process in AP:Administration
console.
AP:Administration Process tab Select the process you need to configure
and click View
Hi folks. Does anyone know a workaround to using concurrent licensing on BOXI
R2 and the midtier? It seems that every time a report is fetched it uses a
license, so even though its the same account being used everytime any reports
are fetched back to back the 10 licenses we have run out
Steve,
What if you set up Guest access on the BOXI server? Give the Guest user a
named license. won't that work?
Matt
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Steven Iocco
Sent: Tuesday, January 27, 2009 8:16 PM
To:
No, Query does not work. Again, I want this to work on a Get Entry Filter,
Query works on active links for form mode only.
The AR 7.0 workflow objects doc says to use GET keyword on get entry filters.
QUERY keyword is not supported in filters.
Thanks.
-Original Message-
From: Scott
There is no 'magic' number that works for any two organizations. Your needs
will vary based on how your users access the system. Careful evaluation of
the utilization within your environment will be required to find the optimal
ratio for your environment. I've not used the RRR|LicenseMonitor
Thats not right.. QUERY is the correct keyword. Where did you read it was GET?
Look at the ar.h header file and you will see QUERY is defined as the OPERATION
keyword.
Joe
From: Amarjit Hothi azstr...@yahoo.com
To: arslist@ARSLIST.ORG
Sent: Tuesday, January
GET is also defined in ar.h
I created a simple Filter.
Execute On = Get Entry
1. Action = Message(Note) $OPERATION$
Here is the result
HTH
Kind Regards Conny
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