Re: ITSM 8.1 and Openfire (BMC Chat)

2014-10-01 Thread arslist
Ahutosh, So I see, now. Thanks. I have an idea for how to get it to work as HA but then it will be unsupported so I won’t use it on the production environment, but worth testing it out elsewhere. Dan From: Action Request System discussion list(ARSList)

OT: BMC Remedy Administrator needed in Jacksonville FL

2014-10-01 Thread Terri Lockwood
My company has the following job opportunity. Please use the following link to view the position and apply! http://careers.peopleclick.com/careerscp/client_sungard/external/gateway.do?functionName=viewFromLinkjobPostId=65043localeCode=en-us Make sure to list me (Teresa Lockwood) as an

Re: Automated use of the Data Wizard to rename multiple Companies..

2014-10-01 Thread Tanner, Doug
Tried it in the past, No Luck, Let me know if you find the secret. Thanks, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: Tuesday, September 30, 2014 8:04 PM To: arslist@ARSLIST.ORG Subject: Re: Automated use of the Data

Re: Remedy Mid-Tier 8.1.02 Running in Compatibility Mode

2014-10-01 Thread ARSList
Hello Todd, If you are using Internet Explorer 10 or 11, you will need to use Remedy in Compatibility Mode. If you do not want to receive the error message, add the following line to your ar.cfg or ar.conf file and restart the AR Server service and Mid-tier JSP engine for the changes to take

8.1.02 Developer Studio - Memory fixed?

2014-10-01 Thread Ray Gellenbeck
Has anyone operating the newer Dev Studio client encountered the java/memory issue known to exist in previous versions that required you to increase a setting in the ini file in the past? I've been running stock installation for a while with no crashes (knock on wood) and wanted to gauge

Re: Remedy Mid-Tier 8.1.02 Running in Compatibility Mode

2014-10-01 Thread LJ LongWing
Kevin, Service Pack 2 of 8.1 has IE 10/11 listed as now compatible...so it would seem that the need for Compatibility is not longer there, which is likely why the 'error' regarding that mode is showing up in the browser. On Wed, Oct 1, 2014 at 9:42 AM, ARSList arsl...@itsmuniversity.net wrote:

ARInside 3.1.2 released

2014-10-01 Thread Luthgers, John
Hello List, ARInside 3.1.2 has been released and this update addresses mostly bugfixes. Changes are listed here: http://arinside.org/browser/tags/3.1.2/RELEASE_NOTES.txt As always you could find the downloads on the ARInside website http://arinside.org. Thanks to those who posted issues and

Re: ARInside 3.1.2 released

2014-10-01 Thread LJ LongWing
Thank you John On Wed, Oct 1, 2014 at 10:39 AM, Luthgers, John jl...@gmx.net wrote: ** Hello List, ARInside 3.1.2 has been released and this update addresses mostly bugfixes. Changes are listed here: http://arinside.org/browser/tags/3.1.2/RELEASE_NOTES.txt As always you could find the

Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Terri Lockwood
I've been told to research what our options are for a mobile solution for our service desk. Starting with the experts here! What tools are you using and what have your experiences been? ~~~ Terri ARS 7.6.03 ITSM 7.6.03 Midtier 7.6.04 Windows 2008 MS SQL 2008 R2 SP2

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Pierson, Shawn
You mean like this? https://docs.bmc.com/docs/display/public/itsm80/Getting+started+with+BMC+Remedy+with+Smart+IT Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terri Lockwood Sent:

Re: Remedy Mid-Tier 8.1.02 Running in Compatibility Mode

2014-10-01 Thread Kevin Eldridge
Hello LJ and Todd, I appreciate the information LJ. If he has a need to still use compatibility mode for “all” sites, the method of adding, Suppress-Warnings, if not already in the ar.cfg/conf file and adding the error number, 9429. Then, restart the AR Server during a maintenance window.

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Sanford, Claire
Someone in the last month or so sent me an email regarding a mobile application for Remedy and it looked great and was not as expensive as some I have seen. I have gone through my email and was not able to find it. I just recently had a forced archive and am bouncing back and forth between my

Re: Remedy Mid-Tier 8.1.02 Running in Compatibility Mode

2014-10-01 Thread Arner, Todd
I am also working with our support on this issue. They suggested changing an entry in the config.properties file from true to false. I forget which setting it was. It did remove the warning banner but then pages started to not display correctly. We were getting ARERR [9506] Unable to

Re: ARInside 3.1.2 released

2014-10-01 Thread Misi Mladoniczky
Good work!!! Best Regards - Misi, RRR AB, http://rrr.se Hello List, ARInside 3.1.2 has been released and this update addresses mostly bugfixes. Changes are listed here: http://arinside.org/browser/tags/3.1.2/RELEASE_NOTES.txt As always you could find the downloads on the ARInside

Re: ARInside 3.1.2 released

2014-10-01 Thread laurent matheo
Nice ^_^ Mobilis in Mobile. Le 1 oct. 2014 à 18:39, Luthgers, John jl...@gmx.net a écrit : ** Hello List, ARInside 3.1.2 has been released and this update addresses mostly bugfixes. Changes are listed here: http://arinside.org/browser/tags/3.1.2/RELEASE_NOTES.txt As always you

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread David Charters
Well, Remedy can be designed to have a specific Web view for mobile devices. I would create a custom, simplified view for the Web in mobile devices.  Sent from my Verizon Wireless 4G LTE smartphone div Original message /divdivFrom: Terri Lockwood teresa.lockw...@sungard.com

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Sanford, Claire
While you are at Engage, find Anders Wilhelm, he has a product as well! You will see a lot of great things at the vendor fair part of the conference! Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terri Lockwood Sent: Wednesday, October

Re: Mobile solutions for Remedy ARS/ITSM

2014-10-01 Thread Saji Philip
Mobile reach is another one. But might be expensive.. They will be at Engage.. On Oct 1, 2014 3:06 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** Someone in the last month or so sent me an email regarding a mobile application for Remedy and it looked great and was not as