Well, Remedy can be designed to have a specific Web view for mobile devices. I would create a custom, simplified view for the Web in mobile devices.
Sent from my Verizon Wireless 4G LTE smartphone <div>-------- Original message --------</div><div>From: Terri Lockwood <teresa.lockw...@sungard.com> </div><div>Date:10/01/2014 15:15 (GMT-05:00) </div><div>To: arslist@ARSLIST.ORG </div><div>Subject: Mobile solutions for Remedy ARS/ITSM </div><div> </div>** I’ve been told to research what our options are for a mobile solution for our service desk. Starting with the experts here! What tools are you using and what have your experiences been? ~~~~~~~~~~~~~~~ Terri ARS 7.6.03 ITSM 7.6.03 Midtier 7.6.04 Windows 2008 MS SQL 2008 R2 SP2 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"