Re: web service logging

2015-03-11 Thread LJ LongWing
Scott, If it's an inbound, someone calling a web service that you are publishing, then the logs are going to be on your Mid-Tier server. To see the detail that you need, you'll need to ensure that the logging level is set sufficiently high, and ensure that you are looking at the correct mid-tier

web service logging

2015-03-11 Thread Scott Hallenger
Hi can anyone help me find my webservice loggs? We have a web service that creates an incident in ttsm 7.0.1. it work in our prduction invironment, but the moment we re-point it to our dev system it does not generate the incident. The midtier web service logs dont really show anything useful.

Re: web service logging

2015-03-11 Thread Terry Bootsma
Scott: If you are consuming your remedy-based web service from another application (other than Remedy itself) , it will not utilize the java plugin server. The java plugin server is only used for outbound web-service calls from Remedy. You should be able to see your web services being

Re: web service logging

2015-03-11 Thread Scott Hallenger
Its is an inbound an my midtier logs dont show much at all. See attached On Wed, 3/11/15, LJ LongWing lj.longw...@gmail.com wrote: Subject: Re: web service logging To: arslist@ARSLIST.ORG Date: Wednesday, March 11, 2015, 12:39 PM ** Scott,If

Incident template with tasks - no tasks?

2015-03-11 Thread Martinez, Marcelo A
Hello List, I'm trying to create an incident template that includes about 3 tasks. - or maybe a task group template (don't know if this is necessary). Ultimately this incident template will be consumed by the Rule Base Email Engine to create an incident from an email. The issue I have is that

Digitally signed email or attached PDF

2015-03-11 Thread Reiser, John J
Hello Listers, We have a new process to try to support. I need to either receive and authenticate a digitally signed email or a digitally signed PDF. Receiving email and capturing incoming attachments is straight forward but I was asked to find a way to verify that the email or the document was

Re: web service logging

2015-03-11 Thread Scott Hallenger
If you can see my previous post with attachment. my Midtier logs isnt showing anything relating to a web service. The cache clear that you see in the log was long before i made any calls to the web service. On Wed, 3/11/15, Terry Bootsma

Re: web service logging

2015-03-11 Thread Terry Bootsma
Scott: On your dev mid-tier, can you access the WSDL and the web-service end-point that defines your web service (via a browser) to ensure that your mid-tier has the web service defined and available ? If it is available, it doesn't even look like the calling program is hitting your midtier

Re: web service logging

2015-03-11 Thread LJ LongWing
Scott, the /arsys/WSDL is the URL to the WSDL, the /arsys/services is the URI that the WSDL points to for executiontwo different pieces of the same puzzle. On Wed, Mar 11, 2015 at 12:55 PM, Scott Hallenger vadr...@yahoo.com wrote: Ok here is what I dont understand: This is the url of the

Re: web service logging

2015-03-11 Thread Scott Hallenger
Ok here is what I dont understand: This is the url of the webs service that is called externally: http://mywebserver/arsys/services/ARService?server=myappseverwebService=HPD_IncidentInterface_Create_WS_3 This is the URL of the web service as defined in remedy (admin tool/web services):

Re: BMC Remedy Attachments

2015-03-11 Thread Allan See
Hi Ben would Meta-Update work on moving the attachment from Remedy to another Oracle DB? I asked this cause we are moving out of Remedy, but we need to have the data migrated. Would this be a good way to use Meta-Update? if not, do you have different option I can use? Anyway I sent an email