Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread danny.kell...@strategicworkflow.com
Hi, You can make sure the following are in your ar.conf Register-With-Portmapper: T TCD-Specific-Port: 7100 Then in your client tool, specify 7100 in the account TCP. You can use other numbers but do check with your network team. The basic idea is keep over 1024. Kind regards Danny Original

Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Kali Obsum
Thanks! I set Register-With-Portmapper to T and TCD-Specific-Port to a specific port, then unblocked this port in the Windows server.It works even if I don't specify the port in the Client tool.:) Regards, Kali -Original Message- From: Action Request System discussion list(ARSList)

IIS-Tomcat 6.0 vs only Tomcat 6.0 for Mid-tier 7.5

2009-10-14 Thread Kali Obsum
Hi, Don't know if this topic has been discussed before. We installed Tomcat 6.0 in our Windows Server, then installed Mid-tier 7.5. IIS is not installed in the server. During installation, when asked to choose what web server to use, the only choice is Other, then no other info was asked. It

IIS-Tomcat 6.0 vs only Tomcat 6.0 for Mid-tier 7.5

2009-10-14 Thread John Baker
Hello, There's no obvious point using IIS if you're not going to do some load balancing, etc., with mod_jk. All IIS will do is pass on requests to Tomcat, which has a perfectly good HTTP connector of its own. And if you really want to do load balancing etc., then consider Apache. Even if you

Re: Integrating BMC Remedy ARS 7.x with BMC Patrol

2009-10-14 Thread Kelly Deaver
** This is how they used to do it - http://documents.bmc.com/supportu/documents/01/46/10146/10146.pdf I'm not sure if this is still the method. I would suggest you post your question with the Patrol Community -

Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread PRUITT, CHRISTOPHER
Does anyone know the equivalent command for Solaris? Solaris does have a netstat command but it does not provide the same info as the netstat on windows and I am trying to determine what port the arserverd is running on. We are trying to open the port through a firewall and need to determine

Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Ben Chernys
netstat -an Do a man netstat for all options. If you are opening ports through the firewall, you should set the port in the ar.conf so that it will not change across arserverd process restarts. Cheers Ben _ From: Action Request System discussion list(ARSList)

Re: 7.1.0 P7 Install problems: RESOLVED

2009-10-14 Thread Rick Cook
I think we finally have a solution for this. It resolved the error on a 7.1 p7 installation. Kudos to the Windows Admin at Tideworks for ferreting this one out. Environment is Windows 2003R2 on a VM ESX 3.5 platform. Remote SQL 2005 DB. The conflicting group policy is “Disable DNS Client”,

JOB: Column Technologies is seeking a Remedy Business Analyst based in the Chicago Metro Area (Full Time- Annual Salary, Bonuses, Benefits)

2009-10-14 Thread Wish, Melissa
If you are interested in the position below, please email your resume as an MS Word Document to mw...@columnit.com. Column Technologies is seeking a Remedy Business Analyst in the Chicago Metro Area to facilitate requirements gathering workshops at customer sites, and to document the results

Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Newbold, Paul
Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I think. Paul. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of PRUITT, CHRISTOPHER Sent: 14 October 2009

Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Newbold, Paul
lsof -p PID of arserverd From: Newbold, Paul Sent: 14 October 2009 16:32 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 Christopher, I don't think there's a native command, but download and install lsof. It can tell you, I

Re: Client Tool can't connect to ARServer 7.5

2009-10-14 Thread Newbold, Paul
Actually, There *is* a native command: pfiles pid of arserverd Sorry that was so painful! Paul. From: Newbold, Paul Sent: 14 October 2009 16:50 To: 'arslist@ARSLIST.ORG' Subject: RE: Client Tool can't connect to ARServer 7.5 lsof -p PID of arserverd

AD: Column Customer Relationship Management (CCRM)

2009-10-14 Thread Matt Reinfeldt
Folks, As many of you know, I've been working with Column Technologies for the last year, and while I generally try to keep my work life and ARSList (ARS Community) lives separate, I'd like to make you all aware of the CCRM product release by Column Technologies, as I'm very excited about it!

Re: ARS 7.1 SQL 2005 Server install error

2009-10-14 Thread Carmzy
Hi What was the resolution to this problem as I'm experiencing the exact same problem. Regards Carmen tina flores wrote: I'm installing ARS 7.1 (Server) on SQL 2005 on Windows Environment. Installation is completed with error: Unable to start the AR System service. The AR System

Re: AD: Column Customer Relationship Management (CCRM)

2009-10-14 Thread Howard Richter
Matt, This came to me as spam.. Strange. Howard On Wed, Oct 14, 2009 at 12:34 PM, Matt Reinfeldt arsl...@mattreinfeldt.comwrote: ** Folks, As many of you know, I’ve been working with Column Technologies for the last year, and while I generally try to keep my work life and ARSList (ARS

Error 382

2009-10-14 Thread Ramagiri
Hi everybody , I am new to this arslist . I need your help in resolving this error . I am getting this error when iam updating the email id in the people form. Please help me with the resolution steps . Thanks Regards, Ravi Chandra .R

Re: Error 382

2009-10-14 Thread LJ Longwing
That means that a unique index has been defined on that form, and based on the field you are updating, I would say it's the email ID. This means that there is another record in the table with the value you are trying to change this record to. _ From: Action Request System discussion

Re: AD: Column Customer Relationship Management (CCRM)

2009-10-14 Thread Matt Reinfeldt
That's me. Mr. Spam. J Actually, I had to resubmit the post like three times to get it to go through, so who knows.. Thanks for letting me know, though! Take care, Matt From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter

Auto-find in Remedy object lists

2009-10-14 Thread Martin, Robert
Dear List, Let's say I am in the Admin tool looking at a list of Active Links. I want to find a Link that starts with wxyz. So I type a w in the list, and that takes me to the first link that starts with w, then I type x and that takes me to the first link that starts with wx, etc till I get

Error 382

2009-10-14 Thread Arbot Drone
LJ is correct. However, the unique index need not be on the People form. When making modifications to a People record, key values are often pushed to other forms. On occasion there may be an orphan record on one or more of the forms that this People information is pushed. (Can you save a

Re: Auto-find in Remedy object lists

2009-10-14 Thread Thad K Esser
** That has always annoyed me as well. You get the same behavior (always jumps to first letter) when selecting a form for a Set Fields or a Push fields. I haven't played with the developer studio enough to know if the same thing exists there. Thad Esser Remedy Developer Now... Just where did I

Re: Error 382

2009-10-14 Thread Begosh, Kevin
Whenever I have received this error I have always turned on SQL logging and filter logging on the same log and it help me find what table it was being pushed to when the error occurred. Once you have the table you can backwards engineer the log to see what is wrong with the data. Kevin

Re: Auto-find in Remedy object lists

2009-10-14 Thread Tommy Morris
It's a conspiracy. Actually the Remedy Developer Tool lets you filter forms, AL's, filters etc so you can enter part of the name and returns what you are looking for. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Thad K Esser Sent: Wednesday,

Re: Auto-find in Remedy object lists

2009-10-14 Thread strauss
So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking

ARS 7.5 on Windows Server 2008 R2 Enterprise x64?

2009-10-14 Thread strauss
So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)? I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM, whatever) since I am installing new hardware to host it all. Christopher Strauss, Ph.D. Call Tracking

Re: ADV:Kinetic Calendar receives DADMS validation

2009-10-14 Thread Rick Cook
Awesome, John! For those who haven't seen this app, it is well worth looking at. Adds some very helpful functionality to ITSM. Rick -Original Message- From: John Sundberg john.sundb...@kineticdata.com Date: Wed, 14 Oct 2009 14:21:11 To: arslist@ARSLIST.ORG Subject:

Re: ARS 7.5 on Windows Server 2008 R2 Enterprise x64?

2009-10-14 Thread Jarl Grøneng
No, not tried that. Waiting for you to do it :-) -- Jarl 2009/10/14 strauss stra...@unt.edu: ** So, who has tried installing any of the ARS or ITSM 7.5 components on Windows Server 2008 R2 Enterprise (x64)?  I am debating putting everything on R2 (SQL, ARS, mid-tier, RKM, ITSM, SLM,

Re: Auto-find in Remedy object lists

2009-10-14 Thread Robert Fults
I tried using SQL Server 2008 and failed miserably, then again had issues with SQL 2008 on Server 2003 as well. Haven't gone back and tried with SQL Server 2005 yet. Sincerely, Robert Fults Coordinator and Remedy Developer UTS Support Center Florida International University http://uts.fiu.edu

Re: ADV:Kinetic Calendar receives DADMS validation

2009-10-14 Thread John Sundberg
Thanks Rick -- I appreciate it. To make it easy for people: Overview: http://www.kineticdata.com/Products/KineticCalendar/index.html Video: http://www.kineticdata.com/Products/KineticCalendar/video/index.html Demo Request: http://www.kineticdata.com/AboutUs/RequestInformation.html -John On

ARS/CMDB Install on 2 servers?

2009-10-14 Thread Mark Lev
Someone asked me this and I cannot find a definitive answer. ARS 7.5: Can CMDB be installed separately on a different server than ARS? They are not talking server groups, they want to spread the application services over two machines, 1 for CMDB, 1 for ARS. Both would use same DB.

Navigation Field Color

2009-10-14 Thread bruce sisk
I am adding a vertical navigation field to a form that has a white background. The nav field seems to have the ITSM baby blue by default. How do I change?? I assume I could set a custom CSS style, but am not sure of the syntax. Bruce Sisk PeoplePC

Re: ARS/CMDB Install on 2 servers?

2009-10-14 Thread Rick Cook
I don't see how that would work, since all of the CMDB forms reside in the AR Server DB. Rick -Original Message- From: Mark Lev mark@rightstarsystems.com Date: Wed, 14 Oct 2009 17:37:41 To: arslist@ARSLIST.ORG Subject: ARS/CMDB Install on 2 servers? Someone asked

Re: ARS/CMDB Install on 2 servers?

2009-10-14 Thread Mark Lev
They would be using the same DB. I believe they are confused about server groups. That would do what they want. I just wanted to confirm before I responded. Thanks, Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent:

Re: ARS/CMDB Install on 2 servers?

2009-10-14 Thread Pat Zandi
I cannot say this for sure, But I believe it is possible but what a pain of grief and a real painfully slow server and network contention would not be good either ... You could have another sid on the same server. You would also have db contention,,, Matter a fact... You would most like

Re: ARS 7.5 on Windows Server 2008 R2 Enterprise x64?

2009-10-14 Thread Jeff Maher
I have ARS 7.5 and ITSM 7.5 running on Server 2008 (x64), but only in a development capacity. Since it is just a test box, I have everything on it including database and web server. So far, runs fine, if not a bit slowly (as expected), there were no issues on the installs (using the latest

Re: ARS/CMDB Install on 2 servers?

2009-10-14 Thread Carter, James
If you haven't seen this, it might be useful. BSM Interoperability 7.5.1 Installation Overview, 09-Apr-2009 http://documents.bmc.com/supportu/documents/13/42/101342/101342.pdf From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pat Zandi Sent:

Re: Auto-find in Remedy object lists

2009-10-14 Thread Joe DeSouza
Unless I understood you incorrectly, it does work for me.. What works inconsistently (and I haven't been able to figure out a trend on when it works and when it doesn't) is when lets say I am mapping fields for either set fields or push field action, and I type either the field name or its

Re: ARS/CMDB Install on 2 servers?

2009-10-14 Thread patrick zandi
Oh wait , of course it can be done ! Thanks for the chart.. it is perfectly clear now. 1 esx host can have up to 28 servers installed on it. Simple. On Wed, Oct 14, 2009 at 6:46 PM, Carter, James james.carte...@det.nsw.edu.au wrote: If you haven't seen this, it might be useful. BSM

AIE

2009-10-14 Thread Atul Vohra
All, We refreshed the dev DB with production DB and am having issues with AIE jobs. Have found that on the Instance Console it shows host as to be the production server. Question: How do I change that to dev server? Also besides changing references in connections is there any other place that