Hi List
Any idea of how to use the general expressions in remedy.
I need to validate that input is a numeric only value.
If not the general expression what would you recommend instead?
Thank you,
Mike
___
UNSUBSCRIBE
Listers,
ARS 7.6.04 SP1
CMDB 7.6.04
ITSM 7.6.04
I need to add about ten (10) attributes (common to all kind of CIs) to
BaseElement.
I've read some threads (dated about 2009) recommending to NOT ADD attributes in
Base Element Class, because of known errors in Asset - CMDB Sync process.
What's
Alejandro,
I'd recommend you do not add them to Base Element. Instead create your own
custom Class and add those attributes to that class. Otherwise, your next
upgrade will be a nightmare.
From: Alejandro Canon aca...@extensionsa.com
To:
I would use the pattern attribute on the field and set it to $DIGIT$.
Open the form with the field in the Admin Tool or Remedy Developer
Studio, open the field permissions and set the pattern in the attributes
section.
Hope that helps
Todd Arner
Great Lakes
-Original Message-
From:
I have had a request from our security officer to find out if there are any
specific security concerns we should be aware of in relation to processing
Incident tickets in a healthcare environment. I think he is specifically
looking at the Summary, Notes and Work Info data that could be entered
John,
Thanks for your recommendation. That custom class you mention should be a
subclass of Base Element (BE), right?
I´m asking that because I don’t see how a custom subclass of Base Element can
propagate attributes to all existing subclasses in CDM.
I was thinking creating a custom namespace
Alejandro,
I have added quite a few attributes to BaseElement without issue. It does
take time on a slow system to propagate to all the other classes, but should
work.
Kevin
On Fri, Jul 22, 2011 at 10:57 AM, Alejandro Canon aca...@extensionsa.comwrote:
**
Listers,
** **
ARS 7.6.04
The concerns as I understand them are around privacy and tracking who can
and has accessed private patient information. Some companies get past that
by logging each time a record is viewed and certain fields have been
modified. Others create separate fields for sensitive information, and
Hi Alejandro,
Yes we do use the HPD:IncidentInterface_Create WebService for a few
web forms used through a PHP class we designed. Though I have not
heard of any failures on the web form submissions, and our users are
usually quite vocal when something does not work.
Question I know when
If they are all common to all CI types then you have to add them to
BaseElement. Adding them to their own class wont show up in all the other
classes.
I have implemented quite a few CMDBs now and found that the number of
attributes does slow down the upgrade but nowhere near as much as
Shane,
HIPAA is a concern in Healthcare institutions so you need to make sure
that either the techs aren't entering in any patient related data into
the open text fields or that the tickets are viewable only by authorized
individuals.
Ben Cantatore
Remedy Manager
(914) 457-6209
Emerging
Immediate opportunity for a contract/contract to hire position for a Remedy
Administrator with our client located in Seattle(Bellevue), Wa. This is at a
well-known publicly traded company. If you have any interest in this position,
please send me an email at ka...@twoshea.com
Regards
Kaleb
Did any permissions change on the form that you are importing to?
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hrishikesh Muluskar
Sent: Thursday, July 21, 2011 1:17 AM
To: arslist@ARSLIST.ORG
Subject: unable to
Based on the error you indicate, it sounds like an issue with the import
file. Did anything change on the import file. Was it saved in a
different format?
Todd
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes,
Since these attributes need to apply to all further subclasses I
don't think creating a custom class is a good idea. I have added a few
attributes myself to Base Element without any issues. The time needed
for the attributes to propagate to all existing subclasses depends on
your system
I've had the same experience as Victor noted. I've added them with no problem
- did need to work them forward through the joins.
The only thing I'll add is to watch Field ID's. If the field ID that is used
(generated or otherwise) is also used in another form feeding the same join,
the field
One of the best practice with regards to customization is having a custom
field ID range. Also, whenever you extend the data model, BMC recommends
usage of a custom namespace instead of BMC.CORE .
Thanks
Mahesh
On Fri, Jul 22, 2011 at 1:58 PM, pritch pri...@ptd.net wrote:
I've had the same
Happy Friday List,
I went looking to see if the white paper had been published by now. It was
included in the Performance Tuning for Business Service Management white
paper release in March 2011.
Here is a link:
http://documents.bmc.com/supportu/documents/90/37/199037/199037.pdf
The section
I tend to rely on filter plugins for this type of work when workflow is not
well suited for the task. I do this especkally if the rules on the format are
per some well defined specification, such as an ip address.
Axton
Mike Ilmer mike.il...@tdameritrade.com wrote:
Hi List
Any idea of how
19 matches
Mail list logo
