Natalie
And refreshing that SNOW documentation is not hidden behind some dated
if you've not paid your support, you can't read it philosophy...
John
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I second John. Not only is documentation available, but even demo instances
are available that help to build an ecosystem that helps in marketing of
SNOW.
Last but not the least you must know the strategies that competitors are
using...you might learn a thing or two..doesn't hurt :-) !
Raman
On
BMC also has the online ITSM demo instance available for those who want to
test drive since atleast an year to my knowledge. You just need to provide
a few details to sign in.
It is not as open as SNOW where you don't even need sign in but still not
too cumbersome to sign in.
The test drive instance does not really bring out all the goods the way
SNOW demo instances do. SNOW is selling the ease of development concept as
much as ease of use through Demo instances.
Here are a few thoughts. Separate Support Staff from admin and provide
another admin option to log in.
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