This might help with Op Cats. :)
https://communities.bmc.com/docs/DOC-3231#
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger
Sent: Thursday, January 29, 2015 9:03 AM
To: arslist@ARSLIST.ORG
Subject:
Thank you LJ. I'm afraid the ideas for the c plugin haven't panned out,
but I have a better idea of what is in my config files now! Always a good
thing. I'm going to tackle the JAVA plugin now. I'll let you know what I
find.
On Wed, Jan 28, 2015 at 11:50 AM, LJ LongWing lj.longw...@gmail.com
This is the updated version of the other document.
https://communities.bmc.com/docs/DOC-31762
Rick Cook
On Thu, Jan 29, 2015 at 9:39 AM, Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS lisa.kemes@dla.mil wrote:
This might help with Op Cats. :)
https://communities.bmc.com/docs/DOC-3231#
Not sure if this is asking for too much, or that I'm crossing the lines of info
sharing etiquette wit this question, but here it goes. I have been Working on
re-working my clients current Product and Op category matrix,which is in bad
shape. If was wondering if anyone would be willing to share
If you select Server Filters to Yes on the User Preference form for your
account, where does this log get created? I'm assuming on the server? (AR)
Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-9460
lisa.ke...@devtechnology.com
Mid-Tier client or User Tool?
For Mid-Tier you also turn on Global Logging and you (after closing and
re-opening to recognize changes) you get a popup window with the logs you have
turned on
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
It is local Lisa. Wherever the other logs (active links etc.) are saved.
On Jan 29, 2015 2:17 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
lisa.kemes@dla.mil wrote:
If you select Server Filters to Yes on the User Preference form for your
account, where does this log get created? I'm
Local on the server I assume? (pouting)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Thursday, January 29, 2015 2:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: User Preference
**
It is
Mid Tier and I think this is only for Active links correct?
Anyone hear anything different coming out in future versions (after 8.1 SP2)
that will have better pop up window logging including filters, etc?
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
I am still on 7.6 and my popup window contains all types of logs I have selected
CLAT, FLTR, ...
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS
Sent: Thursday, January
You are on the user tool correct? I'm talking about the Midtier.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Thursday, January 29, 2015 2:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: User
It should work on the mid-tier also.
Brian Goralczyk
Phone 574-643-1144
Email bgoralc...@gmail.com
On Thu, Jan 29, 2015 at 2:48 PM, Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS lisa.kemes@dla.mil wrote:
You are on the user tool correct? I'm talking about the Midtier.
-Original
Scott,
Rick's document is absolutely a good starting point - it has helped me.
Over the years, another way I've used to describe categorizations is:
- The OpCat is the verb of the ticket. What action is being taken
because of this ticket. I ask, *Operationally*, how do we handle this
This is for Mid-Tier
The User Tool logs to a file (That is what uses the log file path) (Both can
use the Preference record)
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION
I am letting all my friends on the list know that we are having our KEG
event this year in Minneapolis, MN May 3-8.
KEG is the Kinetic Enthusiasts Group — our yearly event for showing off
what is next with Kinetic, what our totally awesome customers are doing,
and how to do it yourself.
So - if
An aruser client ... that works as an app on iOS and Android :-)
Actually, it'd be kinda crazy if bmc wasn't working on something like that
already (I hope)
On Jan 29, 2015 2:41 PM, Sanford, Claire
claire.sanf...@memorialhermann.org wrote:
**
LJ –
Make us a new user tool!!
hiding
What about some kind of visualization plugin? Calendaring or
relationship/dependencies (CMDB like). ITSM has these but for us custom
shops we get no love. You could likely build more versatile (non-ITSM
dependent) plugins then BMC that both ITSM and custom shops would want to
use :)
Maybe even
LJ –
Make us a new user tool!!
hiding
Claire
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, January 29, 2015 2:18 PM
To: arslist@ARSLIST.ORG
Subject: Engage 2015 Call for Papers
**
Hello ARSList, I have a question
heheheheh, I'm not re-creating the user tool folks.:)
On Thu, Jan 29, 2015 at 1:48 PM, Andrew Hicox and...@hicox.com wrote:
**
An aruser client ... that works as an app on iOS and Android :-)
Actually, it'd be kinda crazy if bmc wasn't working on something like
that already (I hope)
Hi,
Client Side logging stores stuff on the client.
In the case of ARUser.exe, it stores it in the specified file
In case of Mid-Tier it stores it in a separate browser window from which you
can copy/paste it the log parser of your choise.
You turn it on in your User Preferences as said
Well Gollly I didn't realize I could get filter side logs on the MidTier
(I just tested and I can).
Thanks everyone!!
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Thursday, January
Isn’t that what SmartIT basically is? I know it doesn’t work with custom apps
yet but I’d think that’s inevitable.
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Hicox
Sent:
Hello ARSList, I have a question for you.
Some of you know me personally, others just through the list. My passions
lie in the extending of Remedy through API programmingI'm looking for a
topic for this years Engage and I wanted to take some suggestions from
users to see what topics I might
How about building a Kanban for managing (your) tickets in a state.
You could make it very generic…
Config:
What table.
What query.
What field is state.
What field(s) represent the description.
-John
On Thu, Jan 29, 2015 at 3:17 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
heheheheh,
At the risk of stating the obvious, we got to ask, where CTI’s “were used” in
the whole process of incident, problem, change, task asset tracking if we are
to quantify its value.
1) Assignment Process: Along with location and skills information,
categorizations decided where incoming
I don't know if this is a problem with all versions of Windows but I did
face this on Windows 7 Home Premium edition.
My Outlook client stopped downloading mail 2 weeks ago after applying the
latest Windows Updates that were released around the same time it stopped
working. So I attributed the
Hi Shamhoon,
I am not user of Remedy OnDemand but have been supporting this product for
few years now.
*Performance* - Remedy OnDemand has proven performance track record due to
its ability to scale as per need. This is possible due obvious reason that
its published over cloud and provided to
27 matches
Mail list logo
