Re: Engage 2016 Call for Papers - due March 7 - a discussion suggestion .... technical topics to be covered?

2016-03-03 Thread Joe D'Souza
Where would we get to see a list of ideas that are submitted? Would that be an internal list for BMC to review or will that list be published for feedback or ratings on ideas that are submitted? Personally I feel the later is a better idea than having those ideas filtered by BMC internally.

Re: Engage 2016 Call for Papers - due March 7 - a discussion suggestion .... technical topics to be covered?

2016-03-03 Thread Brock, Anne
Yeah - What he said! We've had people comment in the past that there weren't enough topics for the more technically knowledgeable of you; or not enough topics on things that interest you. So please do flood us with topics of interest! Of course, "no guarantees" and all that. But would be great

Re: tnsnames.ora change not recognized

2016-03-03 Thread jham36
Doublecheck the entry in tnsnames.ora. Open a command prompt on the remedy server and type: tnsping {entryname} See if it returns OK Is the alias for the db name or the db server? If it is for the server, make sure you can ping the alias name. You may need to have your DNS server updated as

Re: Engage 2016 Call for Papers - due March 7 - a discussion suggestion .... technical topics to be covered?

2016-03-03 Thread Mueller, Doug
Everyone, I just want to step in here in support of Daniel's suggestion and to encourage you all to submit ideas. If you have a topic you are passionate about and have expertise in that others would like to know, please submit a talk. You get a free pass to the conference if your talk is sele

Re: ARS 7.6.4 - Active Link Qualification <- Resolved

2016-03-03 Thread Sanford, Claire
Kevin had it! The difference in the field names is a " " 'Product Name' or'ProductName' I think I should wear my glasses! Thank you all! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: T

Re: ARS 7.6.4 - Active Link Qualification

2016-03-03 Thread Kevin Shaffer
If this is on the Change form I think you want the Product Name (2) field and not Product Name in your qualification Kevin Shaffer, Senior Partner Partner IT, Inc. (O) 888-380-8899 (C) 316-208-5341 (F) 708-887-1704 -Original Message- From: Action Request System discussion list(ARS

Re: ARS 7.6.4 - Active Link Qualification

2016-03-03 Thread Martinez, Marcelo A
also.. not sure what form you are trying to do this is on, but in ITSM:INC you have 'Prod Name' and 'Resolution Prod Name'.In ITSM:CHG you have 'z1D_Status' as well as 'Status' my Dev Studio keeps crashing so I can check the exact names.. Lastly, is it not ideal to do this with a filter inst

Re: ARS 7.6.4 - Active Link Qualification

2016-03-03 Thread Marc Burick
Claire. Is the error message firing on an Else Action? If so, then only one of the qualifications needs to be false for the message to appear. Marc From: "Sanford, Claire" To: arslist@ARSLIST.ORG, Date: 03/03/2016 12:57 PM Subject:ARS 7.6.4 - Active Link Qualification Sent by

Re: ARS 7.6.4 - Active Link Qualification

2016-03-03 Thread LJ LongWing
Claire, The order of the information is irrelevant, it all gets boiled down to Boolean logic...it doesn't matter which order the things are in...the total statement must evaluate to true to fire...so, as hard as it must be to believe...if the AL is firing, that means that all of the conditions are

ARS 7.6.4 - Active Link Qualification

2016-03-03 Thread Sanford, Claire
Stupid Rookie Question Time. I have an active link that fires on Modify. The qualification is: ('Product Name' = $NULL$) AND ('Status' = "Completed") Or ('Status' = "Completed") AND ('Product Name' = $NULL$) Send an error message so that the product name will get filled in. The error comes

Re: Engage 2016 Call for Papers - due March 7 - a discussion suggestion .... technical topics to be covered?

2016-03-03 Thread Pierson, Shawn
A few topics I'd love to see are: 1) How to best secure Smart IT and My IT. 2) How to best set up Smart IT and My IT to scale in a production environment. 3) How to build integrations with My IT. 4) What is AppZone and how can it be used. 5) How to add custom workflow