I thought the way it worked is that on Create, you could only push one worklog
entry with 3 attachments.
Then you’d have to GET the created incident and push the worklogs separately.
Not sure though. It’s been a while for me.
Sent from my iPhone
> On Jun 5, 2018, at 11:37 AM, Thomas Miskiewicz wrote:
>
> Hello there,
>
> in the ITSM Suite an Incident can have 0-n WorkLogs and a WorkLogs can have
> 0-5 attachments.
>
> I’m trying to transfer that structure though a Web Service but looks like
> Remedy is ignoring everything that does deeper than WorkLog:
>
>
>
> Request:
>
> xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope;> xmlns:ns0="urn:webservice">
>
> ARAdmin
>
> Test
> 001
> Only a
> Test
>
>
>
>
>
>
> What other options do we have to deliver the Incident - WorkLogs -
> Attachments combination?
>
>
> Thomas
>
>
>
>
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