Data Migration after upgrade from 2 disparate ITSM instances

[Manoharan, Karthik]

Hello Listers,

Currently there are 2 different ITSM environments A and B running on different 
version 7.6 and 8.1.
I'm planning to setup a single ITSM instance 9.1 by installing a standalone 
ITSM instance and migrating foundation data from 2 disparate ITSM instances 
(A+B).
I've explored BMC Delta Data Migrator and found that we could use it to migrate 
from instance A.
Let's assume I've migrated from instance A. The problem arises when performing 
migration from the second instance B.

There are would be lot of duplicate records(which might not be actually 
duplicate but from instance A)
DDM would identify matching unique index values and may have different Request 
ID/ Instance ID values from instance A.
This would involve lot of manual activity to validate and delete in case of 
duplicates, but most of the cases we would like to retain records from both 
servers.

Could you please help with any suggestions for any other tool for data 
migration or any different approach for the same.

Thanks in advance.

Regards,
Karthik.
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Data Migration after upgrade from 2 disparate ITSM instances

[karthik manoharan]

Hello Listers,

Currently there are 2 different ITSM environments A and B running on
different version 7.6 and 8.1.

I’m planning to setup a single ITSM instance 9.1 by installing a standalone
ITSM instance and migrating foundation data from 2 disparate ITSM instances
(A+B).



I’ve explored BMC Delta Data Migrator and found that we could use the same
to migrate from instance A.

Let's assume I've migrated from instance A. The problem arises when
performing migration from the second instance B. There are would be lot of
duplicate records(which might not be actually duplicate but from instance A)

DDM would identify matching unique index values and may have different
Request ID/ Instance ID values from instance A.

This would involve lot of manual activity to validate and delete in case of
duplicates, but most of the cases we would like to retain records from both
servers.

Is there any suggestions for any other tool for data migration or any
different approaches for the same.

Regards,

Karthik.
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RE: Renaming Business Service Names

[Ben Chernys]

Meta-Databot works like the BMC Data Wizard but is automated and extensible.
It processes spreadsheets of changes.  

 

Putting up a new Data admin config is as easy as adding a new sheet to the
configuration Excel file.

 

Meta-Databot is free with Meta-Update and we would put up the new
configuration sheet for you.

 

 


Cheers,

Ben Chernys
Senior Software Architect
  

Canada / Deutschland
Mobile:+49 171 380 2329   GMT - 7 + [ DST ]

Mobile +1 403  554 0887
Email:
ben.cher...@softwaretoolhouse.com
Web:   www.softwaretoolhouse.com

We are a BMC Technology Alliance Partner

 

 

Check out Software Tool House's free Diary Editor and our  Freebies Section
for ITSM Forms and Fields spreadsheet.

  Meta-Update,
our premium ARS Data tool, lets you automate your imports, migrations, in no
time at all, without programming, without staging forms, without merge
workflow. 

 

  Meta-Archive
does ITSM Archiving your way: with your forms and your multi-tenant rules,
treating each root request as a complete tree and checking associatuions.
Archive output to different servers, HTML pages with links to attachments or
archive forms.

 

  Meta-Databot
is an automated, extensible BMC Data Wizard.  It reads a file of data
changes and sports an Undo feature.

 

Pre ITSM 9.1.04?  Clarify?  HP? Roll your own?  No problem!  You can keep
your valuable data!


  http://www.softwaretoolhouse.com/  

 

 

 

 

 

From: ARSList  On Behalf Of
gurupra...@trimeg.co.uk
Sent: June-29-18 9:47 AM
To: arslist@arslist.org
Subject: Renaming Business Service Names

 

Hi Guys,

Is there any easy way of renaming the business service CI in ITSM and its
related transactional references in the system ie. Incident, change etc ?

 

Regards,

Guru

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