Re: USA - CITIES

** U. UPS is the private service, United Parcel Service... you want USPS - United States Postal Service... they offer zip code/city lookup on their website. Hope that helps Thomas AltamoreRemedy System DeveloperEmerging Health Information Technology100 Corporate DriveYonkers, N.Y.

Re: Remedy Training - Atlanta

** Hi Andy, Times like these it pays to explore options using Expedia.com. You'll get back a lot of listings with a variety of pricing. Don't forget to inquire with Remedy's Educational dept as they usually arrange for discounted prices on rooms atnearby hotels (usually very nice). As for

Re: OT - BMC-Remedy Tech Support Rant

** Hi Claire, Technically its not "outsourcing", BMC has support around the world. Its cheaper to have several locations where staff is oncall during business hours in each region. Don't think that makes it any less frustrating, particularly if you opened the ticket with US support. In that