Re: Flashboards

2008-09-23 Thread Zainub Gaffoor - BCX
Yeah Flashboards work on the user tool. Do u get errors? If u getting errors try the following: · Set the default web path (Server Information - Advanced on the Administration Console) · Check your settings on the mid-tier config tool (The Data Visualization Module Server

Re: Modeling ITSM 7.0.3 in the CMDB 2.1 CDM

2008-09-11 Thread Zainub Gaffoor - BCX
Just as a note the following doc is quite useful when it comes to mapping your data to CMDB classes: * Mapping your data to BMC Atrium CMDB 2.1.00 Classes.pdf (it comes as part of the CMDB installation) Also this link is quite helpful in describing the purpose of the classes etc,

Re: AIE Flatfile External Vendor Query

2008-09-11 Thread Zainub Gaffoor - BCX
Yeah, I've concluded likewise. Tried the LIKE operator with the samples loaded on AIE and it didn't work. Glad u've found a workaround J Important Notice: This e-mail and its contents are subject to the Business Connexion (Pty) Ltd e-mail legal notice available at:

Re: AIE Flatfile External Vendor Query

2008-09-09 Thread Zainub Gaffoor - BCX
Hi Janie, Try using double quotes... i.e. Computername like ES% Hope that helps J From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Janie Sent: 09 September 2008 06:12 AM To: arslist@ARSLIST.ORG Subject: AIE Flatfile External

AIE - Field Sequence error

2008-08-29 Thread Zainub Gaffoor - BCX
I get the following error in AIE. Error:***Field squence Error: Sequence of fields in .csv does not match with those defined in .tbl I found that this is caused by blank fields in the CSV. * How do you overcome this without having to delete the column or setting a

Re: AIE XML Data import

2008-08-28 Thread Zainub Gaffoor - BCX
Is row element part of your XML file? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thabo Don Kalabatane Sent: 28 August 2008 01:56 PM To: arslist@ARSLIST.ORG Subject: Re: AIE XML Data import ** Hi All Has anyone imported data from an

Adding CTI data via AIE

2008-08-27 Thread Zainub Gaffoor - BCX
Hi Listers, I am trying to import the Operational Categories (CTI) via AIE. The form I specify is PCT:Product Catalog. However the AR Form Fields does not display any fields related to this table. Please Help... Important Notice: This e-mail and its contents are subject to the

CI Viewer - Changing the colour of the CI based on downtime

2008-08-26 Thread Zainub Gaffoor - BCX
Hi listers, Is it possible to change the colour of the CI in the CI Viewer in order to reflect that the CI has an outage? For example it there is an outage the CI should be highlighted in red. Thanx Important Notice: This e-mail and its contents are subject to the Business Connexion

Re: CI Viewer - Changing the colour of the CI based on downtime

2008-08-26 Thread Zainub Gaffoor - BCX
there is an indicator on the CI (status?) it should be feasible. Matt From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Zainub Gaffoor - BCX Sent: 26 August 2008 10:28 To: arslist@ARSLIST.ORG Subject: CI Viewer - Changing