Analytics is a separate product – and I’ll warn you, the licensing is a bit
pricy. Analytics comes with the ITSM universe by default. If you wanted to
run reports that pull info from both ITSM and a custom Remedy app, you’d need
to customize the ITSM universe to include your custom apps. If
Thanks Natalie...
I suspect that price will be an issue for us. End of year - not much funds
remaining.
On Tuesday, December 4, 2012 6:00:31 PM UTC-5, Stroud, Natalie K wrote:
**
Analytics is a separate product – and I’ll warn you, the licensing is a
bit pricy. Analytics comes with
Check out Yurbi at www.yurbi.com it supports ITSM as well as Custom ARS
applications and any other database, csv, excel, or API source you have
data. It's in the breed of modern self-service, agile BI tools and comes
without all the upfront and ongoing costs associated with Business Objects
and
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