Re: [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-04 Thread Stroud, Natalie K
Analytics is a separate product – and I’ll warn you, the licensing is a bit pricy. Analytics comes with the ITSM universe by default. If you wanted to run reports that pull info from both ITSM and a custom Remedy app, you’d need to customize the ITSM universe to include your custom apps. If

Re: [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-04 Thread Elry
Thanks Natalie... I suspect that price will be an issue for us. End of year - not much funds remaining. On Tuesday, December 4, 2012 6:00:31 PM UTC-5, Stroud, Natalie K wrote: ** Analytics is a separate product – and I’ll warn you, the licensing is a bit pricy. Analytics comes with

Re: [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-04 Thread David Ferguson
Check out Yurbi at www.yurbi.com it supports ITSM as well as Custom ARS applications and any other database, csv, excel, or API source you have data. It's in the breed of modern self-service, agile BI tools and comes without all the upfront and ongoing costs associated with Business Objects and