with the remote Oracle database. Hopefully
we’ll have better luck there…
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, February 24, 2009 7:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Anthony K R
Sent: 25 February 2009 07:17
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
Joe,
The chunk setting should not cause malloc error. There is no timeout issue
either.
Today I
representative for BMC Software, Inc.
*From:* Action Request System discussion list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *Anthony K R
*Sent:* 25 February 2009 07:17
*To:* arslist@ARSLIST.ORG
*Subject:* Re: ARS 7.1 server group issue
Joe,
The chunk setting should
:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
By default the maximum memory arserver can access on 32-bit Windows is 2GB. If
it tries to grow beyond this then it will fail. This is an OS limitation that
can be changed to 3GB by the addition of the /3GB switch
(thread number 1)
on ADMIN queue restarted.
Regards,
Anthony
From: Rathnappa, Anthony
Sent: Wednesday, February 25, 2009 4:57 PM
To: arslist@ARSLIST.ORG
Subject: RE: ARS 7.1 server group issue
I have verified the boot.ini file has /3G switch. Also using ‘dumpbin’ tool I
got
] On Behalf Of Anthony K R
Sent: 25 February 2009 11:27
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
I have verified the boot.ini file has /3G switch. Also using ‘dumpbin’ tool I
got confirmed that arserver can address more than 2GB.
After startup the memory consumed is ~1.3GB, as shown
@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
Here is the entries from thread log;
THRD /* Wed Feb 25 2009 05:16:37.8330 */ Thread Trace Log -- ON (AR Server
7.1.00 Patch 005 200809150630)
THRD /* Wed Feb 25 2009 05:22:15.5140 */ InitServerCache Begin
THRD /* Wed Feb 25 2009 05:22:29.0760
. Hopefully
we’ll have better luck there…
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, February 24, 2009 7:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Its a known issue where ARS
262.703.5911 (phone)
tony.worthing...@kohls.com
www.Kohls.com
From:
Anthony K R anthony_rathna...@dell.com
To:
arslist@ARSLIST.ORG
Date:
02/25/2009 10:40 AM
Subject:
Re: ARS 7.1 server group issue
Sent by:
Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
Why is doing
: Wednesday, February 25, 2009 11:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
Was thread logging enabled when the server was started?
The Init should look like this:
THRD /* Sun Feb 22 2009 02:36:07.5150 */ Thread Trace Log -- ON (AR
Server 7.1.00 Patch 002 200802011900
Sent: Wednesday, February 25, 2009 1:12:30 PM
Subject: Re: ARS 7.1 server group issue
Interesting, I think this is the first time that I’ve heard someone
specifically call out Windows as being part of the problem rather than just a
remote Oracle database. Your response is actually encouraging
Slow on windows because of Anti-virus scan?
-Anthony
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Thursday, February 26, 2009 1:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
I have noticed
, February 25, 2009 3:04:21 PM
Subject: Re: ARS 7.1 server group issue
Slow on windows because of Anti-virus scan?
-Anthony
From:Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Thursday, February 26, 2009 1:22 AM
To: arslist
it comes to connecting to a
Remote Oracle Database.
Joe
--
*From:* Anthony K R anthony_rathna...@dell.com
*To:* arslist@ARSLIST.ORG
*Sent:* Wednesday, February 25, 2009 3:04:21 PM
*Subject:* Re: ARS 7.1 server group issue
Slow on windows because of Anti-virus scan
If they had one! Do they? I did hear of third party connectors but not really
of a client written by MS..
Joe
From: Axton axton.gr...@gmail.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, February 25, 2009 4:21:40 PM
Subject: Re: ARS 7.1 server group issue
...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Wednesday, February 25, 2009 4:21:40 PM
*Subject:* Re: ARS 7.1 server group issue
** Good thing it's not as inefficient as the sql server client for
unix/linux.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed
:40 PM
Subject: Re: ARS 7.1 server group issue
** Nope, just my attempt at humor.
Axton
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey
for
UNIX considering that the SQL server now is not all that quirky as it used
to be..
Joe
--
*From:* Axton axton.gr...@gmail.com
*To:* arslist@ARSLIST.ORG
*Sent:* Wednesday, February 25, 2009 5:52:40 PM
*Subject:* Re: ARS 7.1 server group issue
** Nope, just my
Darnit Axton, you got my hopes up for a secbut just one.
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Wednesday, February 25, 2009 3:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
** Nope, just
@ARSLIST.ORG
Sent: Wednesday, February 25, 2009 7:55:05 PM
Subject: Re: ARS 7.1 server group issue
** Same reason that most all MS products only run on MS OS's. The answer is
right under your nose. Don't look too hard or you'll miss it.
Axton
The opinions, statements, and/or suggested courses
Hi,
In Remedy server group environment, when the def changes on primary
server other servers either throw malloc error ( so the updates not
reflected) or crash. Anyone seen this?
Env:
ARS 7.1 patch 5 with ITSM 7.0 suite
Windows 2003
Oracle 10g
Thanks,
Anthony
...@arslist.org] On Behalf Of Anthony K R
Sent: Tuesday, February 24, 2009 11:37 AM
To: arslist@ARSLIST.ORG
Subject: ARS 7.1 server group issue
**
Hi,
In Remedy server group environment, when the def changes on primary server
other servers either throw malloc error ( so the updates not reflected) or
crash
server group issue
Sent by:
Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
**
Hi,
In Remedy server group environment, when the def changes on primary server
other servers either throw malloc error ( so the updates not reflected) or
crash. Anyone seen this?
Env:
ARS 7.1 patch 5
not?
Turning on the server group logs may offer some clues as well.
Leonard Neely
Column technologies
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Anthony K R
Sent: Tuesday, February 24, 2009 10:37 AM
To: arslist@ARSLIST.ORG
Subject: ARS 7.1 server
Nope.. never had that issue on this version nor the previous..
Joe
From: Anthony K R anthony_rathna...@dell.com
To: arslist@ARSLIST.ORG
Sent: Tuesday, February 24, 2009 1:36:31 PM
Subject: ARS 7.1 server group issue
**
Hi,
In Remedy server groupenvironment
:646.483.2779
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Anthony K R
Sent: Tuesday, February 24, 2009 1:37 PM
To: arslist@ARSLIST.ORG
Subject: ARS 7.1 server group issue
**
Hi,
In Remedy server group environment, when the def changes
on the servers?
Joe
From: Lyle Taylor tayl...@ldschurch.org
To: arslist@ARSLIST.ORG
Sent: Tuesday, February 24, 2009 2:20:43 PM
Subject: Re: ARS 7.1 server group issue
**
While AR is supposed to support it, in my experience it is best to shut down
everything
a cache update.
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, February 24, 2009 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
That sort of beats the whole purpose of the whole concept
Your AR Servers are probably on windows and connect to Oracle setup as
a Remote database?
Joe
From: Lyle Taylor tayl...@ldschurch.org
To: arslist@ARSLIST.ORG
Sent: Tuesday, February 24, 2009 4:27:56 PM
Subject: Re: ARS 7.1 server group issue
**
I see server
Correct……
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Tuesday, February 24, 2009 3:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Your AR Servers are probably on windows and connect to Oracle setup
by the symptoms you described. Unfortunately
you got to live with it unless you decide to move to UNIX.
Joe
From: Lyle Taylor tayl...@ldschurch.org
To: arslist@ARSLIST.ORG
Sent: Tuesday, February 24, 2009 6:02:40 PM
Subject: Re: ARS 7.1 server group issue
Correct
, February 25, 2009 12:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
While AR is supposed to support it, in my experience it is best to shut
down everything but the primary server, make your changes, and then
bring everything back up again. Things just go more
11:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Lyle,
That's good idea. We are not sure what else would trigger the re-cache.
We have not tested what would happen when Users/Groups are added.
Regards,
Anthony
From: Action Request System discussion list
:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Since a modification to the primary server triggers a server recache to
the other servers in the group, I would look at the resources on the
other servers. Here are a few questions that I have:
* How many
: Wednesday, February 25, 2009 1:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Anthony,
Have you named only 1 server as the server that you allow Admin
Operations on? Have you disabled it on the other servers? Also, I would
confirm on the rankings form that you have
Subject: Re: ARS 7.1 server group issue
**
Recaching happens when groups are added in the group form.
Haven't checked with User entries.
Best Regards,
Uday Joshi
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org
Tony,
Perfect. Yes, setting is right.
Regards,
Anthony
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Tony Worthington
Sent: Wednesday, February 25, 2009 12:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
I can
,
Anthony
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Wednesday, February 25, 2009 7:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 server group issue
**
Its a known issue where ARS on Windows connected to a Remote
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