Error with remedy Administrator

2009-11-09 Thread Patrick St-Pierre
Hi when i try to open remedy administrator from one server every time it 
crash and i got this error in the event viewer:

ORA-03113: end-of-file on communication channel
390626 : Failure during SQL operation to the database (ARERR 552) 

im able to open the user tools, and im able to work from another machine 
with the administrator to this server 

thanks

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Re: Error with remedy Administrator

2009-11-09 Thread jham36
If you can run the admin tool and connect from another machine, try re-
installing the admin tool on your pc.  Make sure you run the same
version and patch level that your server is at.

James

On Nov 9, 1:43 pm, Patrick St-Pierre patrick.st-pie...@dsf.ca wrote:
 Hi when i try to open remedy administrator from one server every time it
 crash and i got this error in the event viewer:

 ORA-03113: end-of-file on communication channel
 390626 : Failure during SQL operation to the database (ARERR 552)

 im able to open the user tools, and im able to work from another machine
 with the administrator to this server 

 thanks

 Le pr?sent message est destin? uniquement aux personnes indiqu?es dans 
 l'en-t?te. Il contient des informations confidentielles qui peuvent ?tre 
 divulgu?es ? des tiers sans que l'exp?diteur ait pr?alablement accord? son 
 consentement ? cet ?gard. Si vous n'?tes pas un des destinataires concern?s 
 par cette communication ou une des personne autoris?es ? la recevoir, 
 veuillez en aviser l'exp?diteur par courriel et d?truire toutes copies qui 
 peuvent exister.
 This message is intended solely for the individual or entity to whom it is 
 adresses. It contains privileged and confidential information which is not to 
 be disclosed without the sender's express consent. If you are not the 
 intended recipient of this message or an authorized representative thereof, 
 please notify the sender by email and then destroy this message as well as 
 all other existing copies.

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Re: Error with remedy Administrator

2009-11-09 Thread Brittain, Mark
I have seen that error in the RUT when I am about to run out of tablespace. 
Have you dba check and if need be increase.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Patrick St-Pierre
Sent: Monday, November 09, 2009 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Error with remedy Administrator

**
Hi when i try to open remedy administrator from one server every time it crash 
and i got this error in the event viewer:

ORA-03113: end-of-file on communication channel
390626 : Failure during SQL operation to the database (ARERR 552)

im able to open the user tools, and im able to work from another machine with 
the administrator to this server 

thanks _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers 
Are_


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than the intended recipient is prohibited.

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Re: Error with remedy Administrator

2009-11-09 Thread jham36
I replied, but I don't see it posted.

Reinstall the admin tool with the same version and patch as your
server.

James

On Nov 9, 1:43 pm, Patrick St-Pierre patrick.st-pie...@dsf.ca wrote:
 Hi when i try to open remedy administrator from one server every time it
 crash and i got this error in the event viewer:

 ORA-03113: end-of-file on communication channel
 390626 : Failure during SQL operation to the database (ARERR 552)

 im able to open the user tools, and im able to work from another machine
 with the administrator to this server 

 thanks

 Le pr?sent message est destin? uniquement aux personnes indiqu?es dans 
 l'en-t?te. Il contient des informations confidentielles qui peuvent ?tre 
 divulgu?es ? des tiers sans que l'exp?diteur ait pr?alablement accord? son 
 consentement ? cet ?gard. Si vous n'?tes pas un des destinataires concern?s 
 par cette communication ou une des personne autoris?es ? la recevoir, 
 veuillez en aviser l'exp?diteur par courriel et d?truire toutes copies qui 
 peuvent exister.
 This message is intended solely for the individual or entity to whom it is 
 adresses. It contains privileged and confidential information which is not to 
 be disclosed without the sender's express consent. If you are not the 
 intended recipient of this message or an authorized representative thereof, 
 please notify the sender by email and then destroy this message as well as 
 all other existing copies.

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 UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
 Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

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