.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, September 06, 2013 3:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: How many escalation pools do you have...?
**
I may be really old school here but ... Why not update
: How many escalation pools do you have...?
** **
**
My first thought was the same as Fred's - do you have enough queues
defined, so I can't offer much more in that regard. However, you mention
that you are restarting the server to clear up the dead thread. Back in
the 6.3 days
.
** **
B.
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
*Sent:* Thursday, September 05, 2013 5:27 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How many escalation pools do you have...?
** **
**
We
11:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: How many escalation pools do you have...?
**
My first thought was the same as Fred's - do you have enough queues defined, so
I can't offer much more in that regard. However, you mention that you are
restarting the server to clear up the dead thread
, September 05, 2013 7:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: How many escalation pools do you have...?
**
I can see it in the logs. All of the escalations that have no pool defined
will run in a random thread.
For example, our 4th thread was defined for a custom notification-type
escalation
30 escalation pools sounds high! Do you have many escalations in each of those
pools?
From: Campbell, Paul (Paul)
Sent: Friday, September 06, 2013 6:53 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: How many escalation pools do you have...?
**
We
] On Behalf Of William Rentfrow
Sent: Thursday, September 05, 2013 3:06 PM
To: arslist@ARSLIST.ORG
Subject: How many escalation pools do you have...?
**
Hi listers -
So we have an infrequent but recurring problem. One of our
mission-critical escalations (interval, 5 minutes) will every once
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How many escalation pools do you have...?
** **
**
I believe the limit is based on hardware capacity
** **
On Fri, Sep 6, 2013 at 11:34 AM, Pruitt, Christopher (Bank of America
Account) christopher.pru...@hp.com wrote
@ARSLIST.ORG] On Behalf Of Campbell, Paul (Paul)
Sent: Friday, September 06, 2013 12:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: How many escalation pools do you have...?
**
We are currently running 30
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing
We are currently running 30
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Friday, September 06, 2013 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: How many escalation pools do you have...?
**
I believe the limit is based
: Thursday, September 05, 2013 5:06 PM
To: arslist@ARSLIST.ORG
Subject: How many escalation pools do you have...?
**
Hi listers -
So we have an infrequent but recurring problem. One of our mission-critical
escalations (interval, 5 minutes) will every once in a while die. It will stop
appearing
Hi listers -
So we have an infrequent but recurring problem. One of our mission-critical
escalations (interval, 5 minutes) will every once in a while die. It will stop
appearing in the escalation log, and the only way to fix it is to bounce the
admin server.
There's 204 total escalations on
] On Behalf Of William Rentfrow
Sent: Thursday, September 05, 2013 5:06 PM
To: arslist@ARSLIST.ORG
Subject: How many escalation pools do you have...?
**
Hi listers -
So we have an infrequent but recurring problem. One of our mission-critical
escalations (interval, 5 minutes) will every once in a while die
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