ITSM 7.6.4 patch 1 Oracle Error on search

2011-12-07 Thread Sanford, Claire
Has anyone had this error happen to them before? If so, what did you do to resolve it? My DBA doesn't know and the BMC tech people I have asked so far tell me it is an Oracle issue and MY DBA needs to fix it. This happens when I click on something in a console to open it. ORA-03127 no new

Re: ITSM 7.6.4 patch 1 Oracle Error on search

2011-12-07 Thread Chowdhury, Tauf
1 Oracle Error on search Has anyone had this error happen to them before? If so, what did you do to resolve it? My DBA doesn't know and the BMC tech people I have asked so far tell me it is an Oracle issue and MY DBA needs to fix it. This happens when I click on something in a console to open

Re: ITSM 7.6.4 patch 1 Oracle Error on search

2011-12-07 Thread Sanford, Claire
@ARSLIST.ORG Subject: ITSM 7.6.4 patch 1 Oracle Error on search Has anyone had this error happen to them before? If so, what did you do to resolve it? My DBA doesn't know and the BMC tech people I have asked so far tell me it is an Oracle issue and MY DBA needs to fix it. This happens when I click

Re: ITSM 7.6.4 patch 1 Oracle Error on search

2011-12-07 Thread Chowdhury, Tauf
To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 patch 1 Oracle Error on search Oracle Database is 11.2.0.2 with latest October patchset - PSU4 64 bit -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf Sent

Re: ITSM 7.6.4 patch 1 Oracle Error on search

2011-12-07 Thread Sanford, Claire
Subject: Re: ITSM 7.6.4 patch 1 Oracle Error on search Yes but what is the oracle client version on your application servers? Are your app servers on windows servers? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford