, November 10, 2009 2:19 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Info about incident 7.03
** Yes, of course, but the point is that I'm not sure that the two company
are totally separated and can have independent support structure...
Thank for your help, Gian
On Tue, Nov 10, 2009 at 7
Yes, of course, but the point is that I'm not sure that the two company are
totally separated and can have independent support structure...
Thank for your help, Gian
On Tue, Nov 10, 2009 at 7:08 AM, Frank Caruso caruso.fr...@gmail.comwrote:
Sounds like you may want to look into using the
] On Behalf Of Gianluca Nieri
Sent: Tuesday, November 10, 2009 2:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: Info about incident 7.03
** Yes, of course, but the point is that I'm not sure that the two company are
totally separated and can have independent support structure...
Thank for your help
Hi,
Is it possible with Incident 7.03 to manage two different help desks each
one with it's own support groups who open and resolve tickets, requester web
interface, categorization, etc. maintaining a full data isolation?
I mean like having two distinct Incident 7.03 installations...
Thanks in
Sounds like you may want to look into using the multi-tenancy feature in ITSM.
On Tue, Nov 10, 2009 at 8:58 AM, Gianluca Nieri
gianl...@gianlucanieri.com wrote:
** Hi,
Is it possible with Incident 7.03 to manage two different help desks each
one with it's own support groups who open and
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