Re: Remedy 8.1 Email Engine - ERROR (623)

2014-11-26 Thread LJ LongWing
ve to do is ask the world the question and you figure > it out! > > > > Claire > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Wednesday, November 26, 201

Re: Remedy 8.1 Email Engine - ERROR (623)

2014-11-26 Thread Sanford, Claire
the question and you figure it out! Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, November 26, 2014 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy 8.1 Email Engine - ERROR (623) ** Claire, The

Re: Remedy 8.1 Email Engine - ERROR (623)

2014-11-26 Thread LJ LongWing
Claire, The authentication failed message is simply that the password it's trying is not correct (obviously), so, you could try re-setting the password in the server config to what you think it should be, and if that doesn't work, you can reset the password in the emaildaemon.properties file https

Remedy 8.1 Email Engine - ERROR (623)

2014-11-26 Thread Sanford, Claire
I have 8.1 installed on my new test/prod server and the email engine starts, but it does not authenticate. I have checked the user name and password in the service and it still won't authenticate. I have looked in the "normal" areas. Config.properties Ar.cfg Armonitor.cfg emaildaemon.propertie