Re: Remedy 9.0.01 Installation failed

It was new on test environment. Our last 3 test upgrades also failed but there was no email error in the logs. This is the first time we had email issues and duplicate key error. -Kaur ___ UNSUBSCRIBE or access

Re: Remedy 9.0.01 Installation failed

We have the same error, but going from 8.1.02 to 9.1... Also, 9.0 failed as well... Got the same duplicate key Value error. We have engaged BMC, will let you know how it goes On Thu, Mar 24, 2016, 5:48 PM Scott Philben wrote: > Was this an upgrade on new hardware? If

Re: Remedy 9.0.01 Installation failed

Was this an upgrade on new hardware? If so, you will have to license it before your start. We installed 7.6.04 on a new box, swapped out the database with the existing DB, licensed it on the new server, and then ran the 8.0 upgrader. BMC recommended doing that one first then moving on to 9.0.01

Remedy 9.0.01 Installation failed

Hello, We tried to upgrade 7.6 to 9.0.01 but it failed. We are highly customized and not using any OOTB ITSM applications. The install log file had following errors at multiple places - - Your login failed, but connected as a guest user - LOG EVENT