)
[mailto:arsl...@arslist.org] On Behalf Of Jason Miller
Sent: Thursday, August 05, 2010 10:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: The Service Action in an Active Link
** Hi Chris,
I felt the same way you do when I read the docs regarding the Service action.
I have dabbled with the Service
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jason Miller
Sent: Thursday, August 05, 2010 11:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: The Service Action in an Active Link
** Hi Chris,
I felt the same way you do when I read the docs regarding
Actually the Service action is there in Filters as well in 7.1 (if it wasn't
then the Active Link action of Service would be useless).
Think of Service as a combination of Push action and Window Open action (Window
Open because you map fields to be returned as part of the action like a Dialog
, August 06, 2010 8:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: The Service Action in an Active Link
**
Actually the Service action is there in Filters as well in 7.1 (if it wasn't
then the Active Link action of Service would be useless).
Think of Service as a combination of Push action
: Friday, August 06, 2010 12:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: The Service Action in an Active Link
** Hi Chris,
I felt the same way you do when I read the docs regarding the Service
action. I have dabbled with the Service action a little bit and the doc
left me with some questions also
: Friday, August 06, 2010 10:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: The Service Action in an Active Link
**
Chris Jason,
I liked the idea of Services when 7.1 came outallowing you to trigger
Filter only workflow with AL's...but I'm SUPER excited about service actions in
Filters
I am trying to reconstruct some of our customizations from ITSM 7.0 on the ITSM
7.6 system. One of the things I have run into is a new ARS 7.5 feature
called a Service action. The documentation (two whole pages in the Workflow
Objects Guide - pp. 107-108) might mean something to whoever wrote
Hi Chris,
I felt the same way you do when I read the docs regarding the Service
action. I have dabbled with the Service action a little bit and the doc
left me with some questions also. I am still not sure I understand its full
power.
The butt values you see are most likely in Run If
8 matches
Mail list logo
