Re: arimportcmd woes on Solaris. no error, no import

2010-07-06 Thread LJ LongWing
Rabi, I know this may not be ideal, but you may want to upgrade your arimportcmd fileas you know, you can easily use a newer client on an older server7.1 was the last version with the arimportcmd, or you could use the new version in 7.5they might fix the problem you are having as it

arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rabi Tripathi
Hi all, I have a .arm mapping file that works fine when used with the GUI version of the tool (Remedy Import) to import a csv file into a form. I take the mapping file to a Solaris box, change two path parameters in the file (import file, log file), and it doesn't work. On the Solaris box, I

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rick Cook
There is a flag to turn logging on - sometimes that can be helpful. Also, I believe that 6.3 had a syntax bug in the documentation for the arimport. It's been a while, so I don't remember exactly what was wrong, but you might look at a more recent version to get updated syntax to try. Rick On

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Ben Chernys
Guys, We've had this discussion many times in the past. Run a dos2unix over the mapping file to get rid of the DOS line endings. Cheers Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschland / Germany Mobile: +49 171 380 2329GMT + 1 + [ DST ] Email:

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rabi Tripathi
Rick, I tried -L for logging, as suggested on a post somehere...didn't work. Anybody knows what the flag may be? Nothing in the manual. Can anybody give me a command line that's working for them...in solaris? Preferably with v 6.x of arimportcmd. Thanks. --- On Wed, 6/30/10, Rick Cook

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Grooms, Frederick W
If you don't have dos2unix you can do the same thing inside vi on the Unix box. :%s/Ctrl-VCtrl-M//g (Yes that is colon followed by a percent sign, followed by a lowercase s, followed by a slash, followed by a Control V, followed by a Control M, then 2 slashes and a lowercase g) Fred

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Rabi Tripathi
I tried the import on my Windows PC using Windows verison of arimportcmd, with the same result...log file is there with those 4 lines and nothing happens. I tried the same mapping on the same PC using Remedy Import. It works. About Windows vs Unix bin vs text...I am aware of the difference and

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Shellman, David
We call a cmd file to perform the import. Within the file is the line below. C:\Program Files\AR System\us194ap39\arimportcmd.exe -u user -p password -x server.tycoelectronics.com -a 5213 -l f:\logs\nnmeventdbimport.log -M C:\Program Files\AR System\us194ap39\Importmap\nnmeventdb.arm Dave

Re: arimportcmd woes on Solaris. no error, no import

2010-06-30 Thread Ben Chernys
Set API and SQL logging on the server, so you'll see what calls were made before it took its vacation. That may give you a clue. Also, you can run client logging with ARAPILOGGING=1 in the shell before executing the arimportcmd. API logging is an environment var and will cause two files to