And further,
No matter what contains in the GOSUB (In this case relatively simple
stuff), when the A party hangup, the queue should signal the B
Channel(Member) to hangup. [ Which should tear down member LEG immediately ]
The problem here is Queue is not able to hangup the member leg even though
You need to do this when the call connects. If you can do this within a
couple of seconds, this is usually good enough to be usable (that's what
we do on the QueueMetrics agents pages).
Thanks
l.
2013/8/3 Timothy Smith timotsm...@gmail.com
Hello Folks,
I am setting up a call center but we
Hello.
Scenario: 9 servers connectec to each other over IAX trunks. Users
used to call to remote extensions and remote conferences (meetme) via
IAX.
Problem: all extensions from one server (just one) when try to attend
remote conferences had problems with PIN validation. If they use their
local
We all know you can monitor multiple devices in one hint, and it shows busy
if any device in the group is busy. This is good for a user with multiple
devices, but not useful for teams where any person could take a call, like
a customer service group. Does anyone know if it's possible to have a
Sounds like you are using queues, you may be able to use the following;
exten = 8501,hint,Queue:markq_avail
Note: the suffix '_avail' after the queuename.
Reports 'InUse' for no logged in agents or no free agents.
Reports 'Idle' when an agent is free.
markq is the queuename.
On Fri, Aug 9, 2013 at 2:32 PM, Alec Davis siva...@paradise.net.nz wrote:
**
Sounds like you are using queues, you may be able to use the following;
In the cases I'm thinking of, we aren't using queues. It's just 2-4 phones
and they don't want a queue specifically, so I've just done a
In the cases I'm thinking of, we aren't using queues. It's
just 2-4 phones and they don't want a queue specifically, so
I've just done a multi-device dial to keep things simple. I
think I could probably move them to a queue instead. Unless
someone else has an idea.
You could
