Re: [asterisk-users] DTMF not being heard correctly by far end conference system

2011-01-12 Thread Duncan Turnbull
Hi Thorsten Thanks very much, at this point my preference is rfc2833 but I will try some other options. The system is generating audible tones (that I can hear), although I think the audio is generated by the last sip device in the network so if thats so I don't have any control of it.

Re: [asterisk-users] Usage Reports

2010-12-30 Thread Duncan Turnbull
Freepbx really needs its own list but it doesn't seem to have one But - if you have mysql setup and records being logged then the reports should show you usage on a daily, weekly, monthly level. Make sure you built asterisk with cdrs logged into mysql - its in the addons Cheers Duncan On

Re: [asterisk-users] Pop-up for MS Outlook 2007 recommended

2010-10-25 Thread Duncan Turnbull
I think there is a new version of Outcall, the pop up was pretty good, but the dialout wasn't ideal in Win 7 , and I believe thats fixed now with good integration with 2007 and 2010 http://code.google.com/p/outcall/ You can buy commercial options from Biocom - who make Outcall

Re: [asterisk-users] .call files with application/data are not generating correct CDR

2010-08-22 Thread Duncan Turnbull
You often don't get cdrs or at least useful ones unless you run the call files through a Local channel You maybe already doing this Can you check the Master.csv and see if it also is recorded incorrectly there. Is this just an issue with mysql cdrs or something else. In my setups which use

Re: [asterisk-users] Opensource Speech recognition for Asterisk

2010-08-21 Thread Duncan Turnbull
The Lumenvox works fine in my limited use, easy to setup, good dictionary options but it always depends on your circumstance. http://www.lumenvox.com/partners/digium/Asterisk.aspx Most of it is being really careful in planning the customer experience. The technology is secondary to the

Re: [asterisk-users] Call agent when queue is empty and there is a voicemail left

2010-08-12 Thread Duncan Turnbull
So in broad terms You need to know when the queue is empty, and when there is voicemail (in a generic queue mailbox presumably) and also that you haven't already delivered the voicemail, and probably that when you deliver the mail its been successfully been heard and actioned. Are you also

Re: [asterisk-users] AMD setup in Astersik

2010-08-07 Thread Duncan Turnbull
You can include the label of the context in the custom area instead of including a different context i.e. [ext-queues](+) http://www.voip-info.org/tiki-index.php?page=Asterisk%20config%20extensions.conf Not sure if it affects the order of processing or if that matters Cheers Duncan On

Re: [asterisk-users] FYI: Seen the 2600Hz announcement?

2010-08-03 Thread Duncan Turnbull
No its a split FreePBX is still the same, V3 is still the same, this is a fork from some guys who had got involved (or maybe paid some money) Cheers Duncan On 4/08/2010, at 2:56 AM, Tzafrir Cohen wrote: On Tue, Aug 03, 2010 at 02:28:15PM +0100, Alan Lord (News) wrote:

Re: [asterisk-users] dial extension and play sound file from shell on asterisk server?

2010-04-08 Thread Duncan Turnbull
Have a look at the call files examples of voipinfo http://www.voip-info.org/wiki/view/Asterisk+auto-dial+out Its not too hard to do what you want Cheers Duncan On 8/04/2010, at 11:00 PM, Brian J. Murrell wrote: I want to use Asterisk as a general message delivery system here. That is, I

Re: [asterisk-users] Asterisk system for church call center

2010-03-29 Thread Duncan Turnbull
Hi Frank I have found Freepbx on top of Asterisk a good solution for the church I look after and the rest of my customers, the callcentre functions you need are built in it and if they have someone technical then they can expand what they are doing It has both queues and ring groups (which

Re: [asterisk-users] No RTP from asterisk?

2010-02-28 Thread Duncan Turnbull
On 1/03/2010, at 2:41 PM, Peter Serwe wrote: I checked the firewall, iptables -L showed no rules whatsoever. No other traffic has indicated it was blocked, iptables was set in allow all everywhere mode. I went ahead and turned it off, still don't have RTP. No audio either direction

Re: [asterisk-users] Unable to open pid file '/var/run/asterisk/asterisk.pid': No such file or directory

2010-02-10 Thread Duncan Turnbull
The other way on Debian/Ubuntu is just to test the existence of the dir and create it if needed If you add this to the /etc/init.d/asterisk near the start you should be fine if ! [ -d /var/run/asterisk ] ; then mkdir /var/run/asterisk chown $AST_USER.$AST_GROUP /var/run/asterisk

Re: [asterisk-users] Mitel integration

2010-01-27 Thread Duncan Turnbull
Having looked at the outputs into PMS they are very simple stop start records. Line by line text that can easily be recreated. They have about 4-5 fields, origin number, destination, time of call, duration, or similar things Usually they go out via a serial port or TCP port expecting a

[asterisk-users] Upgrading an AA50 and finding zap drivers - lack of Digium support

2009-12-23 Thread Duncan Turnbull
Hi there I have a client who has an AA50 from DIgium. I am really challenged getting any support as the client doesn't have any of the original registration or subscription info, someone did the install and left without any records. I thought okay we can ask Digium, but you can't get help

Re: [asterisk-users] Upgrading an AA50 and finding zap drivers - lack of Digium support

2009-12-23 Thread Duncan Turnbull
AM, Kevin P. Fleming wrote: Duncan Turnbull wrote: I did get one response which was to email customer services and eventually found an email address for them but that seems to have fallen on deaf ears. Perhaps my expectations are too high but it was an email a week ago and no response

Re: [asterisk-users] GUI for hunt groups?

2009-10-28 Thread Duncan Turnbull
Freepbx comes with setup of ring groups and queues with different hunt strategies Also it has Flash Operator Panel which gives you the state of the system in real time graphical format No money - just a small bit of installation time and learning how to use it Cheers Duncan Ken D'Ambrosio

Re: [asterisk-users] Today's problem: Inbound call routing

2009-10-09 Thread Duncan Turnbull
Usually that message comes up because the caller is anonymous and freepbx doesn't like anonymous calls by default. There is an option to accept anonymous calls, or set the incoming trunk to accept calls from the specific IP address Of course it could be something else Cheers Duncan Ben

Re: [asterisk-users] Upgrading Asterisk in Trixbox installation

2009-08-31 Thread Duncan Turnbull
I am a big fan of ubuntu LTS and freepbx and recently I saw mention of a custom module to add auto configuring endpoints for linksys (but i cna't find it again right now) Trixbox had too much stuff whereas the source install of just what you want is nice and clean Cheers Duncan Jeff

Re: [asterisk-users] outbound calls not ringing

2009-08-19 Thread Duncan Turnbull
Generally with FreePBX the ring options are set in the General Options - you can set the Dial options which are normally tr, but I guess that isn't working for you. The SIP files you could edit would have custom in their name, otherwise your changes will be overwritten when you reload freepbx

Re: [asterisk-users] Skype for Asterisk???

2009-08-17 Thread Duncan Turnbull
I am using the beta and its pretty good for remote access for clients It would help if they had some discount structure for volume Cheers Duncan Pascal Bruno wrote: Not sure if anybody noticed, but it seems like Skype For Asterisk is out. $66 per channels, pretty pricey

Re: [asterisk-users] Call File Channel

2009-08-12 Thread Duncan Turnbull
If you use a Local channel to dial it then it will fall under the same rules Channel: Local/numbertod...@the-context-you-want This gets a CDR produced, it does pay to check everything works the same but it should be fine Cheers Duncan David Gibbons wrote: Context: is what the call is dumped

Re: [asterisk-users] Anonymous Connection form IP to use specific Context

2009-07-09 Thread Duncan Turnbull
If you create a peer definition and put the host address in it and the context you want it to go to you should be fine Cheers Duncan David Klaverstyn wrote: Hi All, I never saw a reply to this question. Is anyone able to assist? Regards David. *From:*

Re: [asterisk-users] about monitored calls storing

2009-06-29 Thread Duncan Turnbull
Trixbox I think uses FreePBX FreePbx has an option for each extension to set it to record all calls. It will record the extension in the file name and you can view it through the recordings app if you want a web view. There are all stored in a common dir /var/spool/asterisk/monitor - you can

Re: [asterisk-users] how to sniff RTP and SIP traffic only

2009-06-29 Thread Duncan Turnbull
For Linux use tcpdump on the host you are after tcpdump udp and port 5060 or portrange 1-16000 -s0 -i eth0 where 5060 is your SIP port and 1-16000 are your rtp ranges -s0 means snap length of 0 so capture all the packet rather than cutting off at a point And refine it by adding the

Re: [asterisk-users] GSM mobile trunks

2009-06-23 Thread Duncan Turnbull
Yip the VoiceBlue SIP units are very good but a bit pricey Gordon Henderson wrote: On Tue, 23 Jun 2009, Sasa Bobek wrote: Hi all, We have been planing for a long time to set up GSM mobile trunks for termination, and were planing on going with analog GSM adapters connected to a VoIP

Re: [asterisk-users] asterisk and openvpn and sip

2009-06-18 Thread Duncan Turnbull
Usually this is a routing error with openvpn setup and asterisk thinking it needs to route someway other than the vpn. If the originating packets have an external ip address asterisk might send them back out another route Have a look using tcpdump on the server to see where the returned

Re: [asterisk-users] Automatic Calling Feature?

2009-06-11 Thread Duncan Turnbull
Not too hard to do, you can have a script generate a list of call files which automatically ring the callers in the list and play a message http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out Cheers Duncan Christopher Stamper wrote: Right now, my organization is using a

[asterisk-users] Best way to get 60+ analogue extensions.

2009-03-15 Thread Duncan Turnbull
Hi All I am looking at a replacement for a hotel PBX which requires at least 60 analogue extensions. I tend to use Sangoma equipment but haven't tried this many analogue extensions before. I am interested in anyone's experience of which server platform literally fits and copes well with

Re: [asterisk-users] Best way to get 60+ analogue extensions.

2009-03-15 Thread Duncan Turnbull
you abstract that layer which is cleaner. If we need to have one E1 then having more for the Astribanks sounds fine. Cheers Duncan Rob Hillis wrote: Duncan Turnbull wrote: Hi All I am looking at a replacement for a hotel PBX which requires at least 60 analogue extensions. I tend to use

Re: [asterisk-users] top posting again [was: Re: CDR Design]

2008-12-05 Thread Duncan Turnbull
I like the discussion, I doubt it will end. I prefer top posting because I reply to all my customers that way, my mail client isn't that smart and I think technology should meet the needs rather than force you to adopt work arounds. I can fully understand though others preferring it, but I

Re: [asterisk-users] Cisco 7906g SIP

2008-10-17 Thread Duncan Turnbull
on the initial screen that show 'upgrading' and MAC address and the process not continued. Thanks. -- Salvatore. - Original Message - From: Duncan Turnbull [EMAIL PROTECTED] To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com

Re: [asterisk-users] Cisco 7906g SIP

2008-10-14 Thread Duncan Turnbull
phone but is displays always and only 'upgrading' and MAC address and I cann't access the phone configuration. Thanks. -- Salvatore. - Original Message - From: Duncan Turnbull [EMAIL PROTECTED] To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk

Re: [asterisk-users] Cisco 7906g SIP

2008-10-14 Thread Duncan Turnbull
Hi Salvatore You need to look at the logs of the tftp server, not the phone. Hopefully you can see the ip address of the phone asking for files If there is nothing at all being requested from the tftp server then you probably want to reset the phone to defaults again. Usually it stalls when

Re: [asterisk-users] Cisco 7906g SIP

2008-10-07 Thread Duncan Turnbull
Are you sure you have set the 7960 to SIP? By default they use SCCP, so you need to go through the process of changing them over, which ideally would just be done with the edits you have already in the load files but generally means going back to an early version of the SIP code then working

Re: [asterisk-users] Verbosity best practice

2008-09-18 Thread Duncan Turnbull
Its a good question I have lots of disk space so leave it high, I would rather have the detail if I need it It probably would seem sensible to revisit stable systems after a year and lower the verbosity, but then since I can afford the space I am not too fussed. Cheers Duncan Olivier wrote:

Re: [asterisk-users] Wi-SIP 802.11f - Inter Access Point Protocol HANDOFF

2008-08-31 Thread Duncan Turnbull
Its not so hard if the APs are purely just converting ethernet to wireless. If there is any authing on the AP then it would be tougher. And a centralised DHCP issuer is important i.e. just one address range across all APs so when moving APs there is no dhcp change, no auth change, just a

[asterisk-users] AA50 using multiple outbound routes

2008-08-04 Thread Duncan Turnbull
Hi All I have an AA50 without inbound DDIs but each line has a separate number so based on analogue port it can be routed to different people. The challenge with this method is it appears to only allow the dial plan to use 1 outbound route so if all the analogue ports are split into

Re: [asterisk-users] TDMoE with Telco

2008-08-03 Thread Duncan Turnbull
You can use TDMoE to get an E1 running but its really designed to replicate an E1 end to end Its a standard and there is equipment out there that does it, e.g. from RAD and a few others. I didn't have any joy using the Asterisk code to get it going but it should in theory work. Its completely

Re: [asterisk-users] gui issue in asterisk aa50

2008-07-15 Thread Duncan Turnbull
I had an issue where I put a comma in the prepend digits string pn call plans and then the call plan menu would no longer load. It parses the menu from the text file so I used the file editor to clear the offending line and my menu came back. Not sure if thats your issue but I was surprised

Re: [asterisk-users] astrundir not used

2008-07-08 Thread Duncan Turnbull
Are you using ubuntu? Usually I have to edit the Makefile in the else section of Global variable declaration based on architecture # ASTVARRUNDIR=$(localstatedir)/run ASTVARRUNDIR=$(localstatedir)/run/asterisk This seems to do it Cheers Duncan on 07/09/08 04:53 Cyril SCETBON said the

Re: [asterisk-users] sip extension compromised, need help blocking brute force attempts

2008-06-30 Thread Duncan Turnbull
Try some of the shell scripts in the asteriskcookbook recipe heap http://asteriskcookbook.com/wiki/index.php/RecipeHeap Specifically http://asteriskcookbook.com/wiki/index.php/Asterisk_Brute_Force_Prevention Cheers Duncan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

Re: [asterisk-users] one way audio after call transfer

2008-04-30 Thread Duncan Turnbull
I had a similar issue in 1.2 after transfer and we were using SIP only but an upgrade cured it We are now on 1.4.18 still without issues Cheers Duncan Rilawich Ango wrote: Hi all, Recently, I experienced one way audio after call transfer. incalling call (PSTN) A -- GXP2000 thro' zap

Re: [asterisk-users] Cisco to Asterisk migration

2008-04-25 Thread Duncan Turnbull
Hi Femi We have about 50 Cisco 7960s on one site off Asterisk 1.4.18 Its all SIP and it doesn't stress a P3 system much at all. I am not sure what phones you are using - the 7960s are not hard to configure, a bit of process to convert from the Cisco Skinny to SIP (using SIP v8.6) but

[asterisk-users] Best practice security for internet access to Asterisk

2008-01-29 Thread Duncan Turnbull
Hi All For the scenario of a single asterisk server that needs to serve clients on the net, as well as local office clients, I would be very interested in people's views of the best method to handle security to prevent net based attacks while still allowing the client access. Some of the

Re: [asterisk-users] Upgrade to Asterisk 1.4 - it's one year's old!

2007-12-16 Thread Duncan Turnbull
We build and maintain 7 Asterisk boxes for our customers, I have recently moved 3 to 1.4. I also use iaxmodem and on the last one 1.4.14 I was getting iax thread errors - which was reported as a bug in much earlier versions but apparently fixed. When 1.4.15 came out (two days later) it solved

Re: [asterisk-users] 7960 Queue Issue

2007-11-04 Thread Duncan Turnbull
The freepbx system has a primary number option in its ring group dialing which if selected as a ring strategy means it won't ring any further if the primary number is engaged. This is useful in follow me setups. I haven't dug into how its implemented but it works for ring groups and follow me

Re: [asterisk-users] Dell PowerEdge 860, Sangoma A108

2007-10-08 Thread Duncan Turnbull
Hi Helen Sounds good, I think Troy will need me to setup the notification list to the winners though so it might pay to send me those details directly Should be better rugby this weekend for one of us ;-) Cheers Duncan on 10/09/07 14:20 Paul Hales said the following: We have used a quite a

Re: [asterisk-users] FreePBX (2.3) - Good? Bad? Ugly?

2007-09-13 Thread Duncan Turnbull
I am yet to use 2.3 but have 2.2 on 8 ubuntu based installations with Asterisk 1.2.18 or greater FreePbx is really useful as an interface to all the config files, stats etc, its also really great if your customers need some control The documentation has recently been updated and there is a lot

Re: [asterisk-users] Slow list

2007-07-17 Thread Duncan Turnbull
This message arrived today 18 July NZ time Full headers below but most of my mail is like this - the offending bit seems to be: INXS.digium.internal which took 4 days to deliver it Cheers Duncan Return-path: [EMAIL PROTECTED] Envelope-to: [EMAIL PROTECTED] Delivery-date: Wed, 18 Jul 2007

Re: [asterisk-users] Slow list

2007-07-17 Thread Duncan Turnbull
I thought initially it was a pretty poor generalization about postgrey and our capabilities until I realized that this was sent a few weeks ago when this probably wasn't an as obvious issue. But it clearly is an issue now. I have checked my mail servers for failures, implicitly greylisting is

RE: [asterisk-users] SugarCRM Integration

2007-06-02 Thread Duncan Turnbull
If you look through the Trixbox without Tears by Ben Sharif - google for it, it's a good read for things you can do for asterisk Ch 31 has this below I would search the tribox and sugar forums for more info - really its just using click to dial from sugar, and potentially CID lookup - I

RE: [asterisk-users] Delays on E1 Delivered via SHDSL

2007-05-30 Thread Duncan Turnbull
I doubt it's the PRI itself SHDSL isn't part of the internet per se, its just an access technology. SHDSL is just synchronous DSL which can be used to deliver E1s over. ISDN PRI's are delivered in a 2Mbit/sec G703/G704 frame and will give you lots of alarms if they are having any issues It

RE: [asterisk-users] Bottom line on fax reception

2007-05-28 Thread Duncan Turnbull
I use Asterisk and Hylafax and iaxmodem to send 600+ faxes per week with no baby sitting, I receive about 20 and it requires no baby sitting Hylafax and iaxmodem with Asterisk works very well - check out iaxmodem and hylafax lists for much bigger examples Cheers Duncan -Original

RE: [asterisk-users] WiFi SIP phones

2007-05-23 Thread Duncan Turnbull
I have a recent dual gsm /wifi from e28 via Skyvoice. (http://myskyvoice.com/) Its built to use voip or gsm and is about the same price as existing wifi phones. My main hassle is it doesn' yet do WPA - WEP's okay and they say WPA is only a firmware load away ;-) , and it has a browser to login

RE: [asterisk-users] HUDlite Server on Debian Etch/Asterisk 1.4

2007-05-20 Thread Duncan Turnbull
I have the same challenge and issue, the server dies shortly after being fired up, although I am using Asterisk 1.2 Even with strace its very trying to work out whether the messages are errors or importance or just run of the mill All advice and options appreciated Cheers Duncan

RE: [asterisk-users] DTMF not working using *98, but OK on inbound routes?

2007-05-20 Thread Duncan Turnbull
I have this happening with a Cisco 7960 - I can't see what the difference is, I have asterisk 1.2.13 and a number of 7960s which happily work, as well as some 7961s which also work. However one 7960 doesn't, although it dials quite happily but that's probably due to dtmf being put into SIP

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