[asterisk-users] Queue Manager

2007-01-28 Thread Santiago del Castillo
Hi, I'm looking a queue manager compatible with queues.conf. It should allow me to change agents from one queue to another and change it's priority without poblem. Also it must be web based :). Does anyone know any program? Thank you in advance! Santiago del Castillo

[asterisk-users] Polycom 301 and Linksys SRW224P PoE Switch

2006-08-07 Thread Santiago del Castillo
Hi, someone has tried this combo? I have a SRW224P switch and i tried to make the phone to work with PoE on this switch but it isn't work. I read about this and i found that this phone needs an 'special cable' in order to work with PoE. It's that true? Isn't there any way to make it work with a

[asterisk-users] Queue RoundRobin

2006-07-16 Thread Santiago del Castillo
Hi, I'm setting up a new asterisk for an ecommerce company with cust sup dept. The problem I'm having is with Roundrobin (and rrmemory also): Let's suppose that I have 2 agents logged in into a queue. When a client calls, and both agents are available. It rings the first one, but it doesn't answer