Re: [asterisk-users] Asterisk distribution for a Call Center

I suggest asterisk +free pbx +astercc ideal till 15 seats. you have queue agents and acd hth Adriano. 2010/6/22 Alejandro Cabrera Obed aco1...@gmail.com: Dear all, I need to build a PBX based on Asterisk for a call center. I have worked with raw Asterisk but it's hard to work for big

Re: [asterisk-users] Click to Dial

this simple php script do whatr you need should be called by your user pc with url ike http://ip_your_Asterisk_host/chiama_ora.php?INT=xxNOME=yyNUMERO=xxxCONTESTO=xxx if you are interested I have developped a complete phonebook integrated wwith asterisk the main functions are - multiple

Re: [asterisk-users] Implementing an Asterisk Server behind a Meridian Norstar

for a similar project I used astandard FXS interface connected to one extension connector (RJ) of the legacy pbx and I could end some commands to he legacy pbx by flashing the line and then send appropriate dtmf bye 2008/7/23 Joseph L. Casale [EMAIL PROTECTED]: We have an older Meridian

[asterisk-users] Re: call dispatching - legacy application

and update the customer'ts ticket what i would like is to dispatch the call to a specific operator eg the preferred customer's operator. thanks to Brad. ciao! 2007/4/26, adriano ghezzi [EMAIL PROTECTED]: Hy all need to preprocess 1) incoming call get caller id lookup some info in my db, 2

[asterisk-users] call dispatching - legacy application

Hy all need to preprocess 1) incoming call get caller id lookup some info in my db, 2) based on the result dispatch the call to the right operator step 1 is ok I developped a small .php script that connect manager and parse events, now I have to tell AAH do dispatch call to the right operator

[Asterisk-Users] asterisk and skype - asterisk newbie

Hi all, I just set up a small asterisk box at home and it works as expected, I have some relatives in USA, I usually use skype to speak to them, is there anyway to connect skype and asterisk. I'd like to use skpe as an extension or a channel with asterisk. Thanks in advance for any suggestion.

[Asterisk-Users] call monitoring in external application (newbie)

Hi all, I'm newbie in asterisk (just first install) I'm looking some ideas to send info about incoming call to another process (my app) I have this problem asterisk is actually installed syde by side with the legacy pbx, one my program talk with the pbx and offers some custom services on the

[Asterisk-Users] gsm audio files

Hi to all I have configured an asterisk as auto-answer machine on analog line, can't get a good quality for answer message I tried with .gsm files in the asterisk package and tried to convert mp3 files with sox do you know where I can get high quality files to test my installation ? tia! ag.