I would like to echo Luki's comments. I, too, have several Broadvoice
lines and, for the most part, the quality of service has been excellent.
And, while they do not officially support *, the one time I needed
support, they were helpful, and not once did they use the excuse that *
was not
To recap a long story here goes...
Thank you, I just joined the list so I didn't hear about your dilemma. Sorry
it didn't work out for you Tim.
I'm sure you couldn't care less about more details, but maybe some others in
the future will. It turns out that Broadvoice has servers in LA, Miami,
If you're having problems cancelling your Broadvoice service like I was
simply do the following:
1) Dial 1-978-418-7300 (don't block your caller ID/CPN).
2) Announce your displeasure with the service to their voicemail (it
should tell you something that you have to leave voicemail to get
After two months of no service, dozens of e-mails and phone
calls, and canned we don't support Asterisk responses
this finally got the job done.
Huh, what problems did you have? I am managing 9 Broadvoice lines on two *
boxes; no problems at all. They email supports is non-existent (or very
To recap a long story here goes...
1) Had serious problems getting set up even with the example config
files. Turned out that I didn't need to change anything... their side
was just broken.
2) Service worked for a week or so and then went down for a few days.
Turned out that I didn't need to